I returned the trailer on Wednesday but didn’t get a confirmation of the return
Debby K
Zings Enterprises
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Birmingham, AL 35206
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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We specifically chose our first location pick up in a safer area of town and closer to our home and we were not notified of the change for pick up until the day of rental that I noticed the change on the app for pick up and delivery. It put my daughter and son in-law in a bad position as they got lost but thankfully, found their way but a not safe area side of town at night. The location owners are fine but we did it choose the area. Uhaul did offer us a larger truck but it would have been too big for where we needed to load. Otherwise the customer service at Uhaul is good. Thank you. I just can't use Uhaul after this scary experience for our youngest daughter fb we and son in-law having to be the drivers.
Lynn HThe service and availability was generous. I just wish if a driver chooses coverage and returns the vehicle on time, meter on spot and no damage the driver is then refunded the $15 as a sign of good faith returned. Also there should not be estimates but solid numbers on the bill the first payment. So was I billed twice for the additional $5,77?
Christine DI was impressed by excellent customer service. I would definitely rent from this location again .
wilda aZings enterprise was an ok location, I recommend more signage to help make the location more approachable, and the gentleman who helped me check out was very polite. The location itself was an extreme inconvenience to my original truck reservation in Fultondale, AL. This location was 20 min from my originally booked truck/move-in location and 30 min away from my move-out location. This significantly increased my roundtrip mileage used.
Demitriah H