The rental was horrible! The truck was dirty with dried mud on the floor, the passenger seat had dog hair all on it where a towel had to be put on the seat in order to sit down, the truck itself smelled like dog, and the smell got all into the our clothes, plus had to ride with the windows down for air, because and I have asthma; and there was white foam all in the back of the truck. To make matters worse, it was admitted that their trucks aren't cleaned regularly upon return because many times they have no time between rentals when customers of the consignment store makes purchases, so they are just rented out as is, with no intention of making ready the rentals, nor any credits made or honorably given back for the inconvenience of riding in much less that desirable surroundings in the truck, by the manager of their Uhaul division of the store, who is the only one that can do it; and when called, after I was given his number, he was pretty nonchalant, and then never called me back as he said he would, plus never honored his agreement to credit some of our money back! The workers in the consignment store at the counter were nice, and regretted us having to go thru that, but couldn't do anything when the truck was returned. The uhaul manager Justin Garner did nothing, and has not done anything Yet to honor his word! Signed, Very Disappointed!! :/
Karen G
Red Door Consignment Gallery
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Harrisburg, PA 17111
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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There was no sign saying key return for after hours! I had to search for the box and how to use it.
james bGreat service
Ganesh Pclarify key pickup inside the consignment store
Elizabeth BVery friendly
ROBERT S