Original drop off location was closed/unavailable. Had to call customer support and drive to a new location after a day of moving. Not ideal.
Jonathan Amidei
All Seasons Party Supply RV & Boat Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Ontario, CA 91762
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Original pick up location was set for Pasadena ca and u-haul canceled my reservation last minute. Reschedule pick up In San Fernando valley and I contact pick up location and 26" truck was not in for me to pick me up. Reschedule another location in Ontario. Had to drive over 75 miles to pick up u-haul rental that was schedule weeks before. I'm not happy that I had to made necessary adjustments to make my move happen.
JOSE VIRGENEven though their posted hours are until 5:00 pm, there was no one there at 4:00 to receive the uhaul. We left it there and completed the online drop off process. We put the dolly inside the cab because we were concerned it would get stolen out of the back of the truck. I will NEVER use that location again.
Nathan ROBINSONHonestly, everything. I've rented U-Haul multiple times over the last decade and I've never needed to call support so often for help with one rental. I'm still expecting to have to contest the final bill.
Desiree MeyetteKeep hiring people like we met.
Robert Chauncey