Terrible customer service. Nobody was there to give us keys or unable to do mobile pick up. Called 4 different times trying to get ahold of someone to get us keys and when a lady finally got me someone she was so rude. And then I got charged $91 when it was supposed to just be $40.. and I didn't get any receipt emailed me to either.
Ricardo C
Ramon Gas
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Palm Springs, CA 92264
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Was easy to picku up the truck and they were one of the few locations that allowed a one way trip. All other locations showed no truck available but I had to pick up the blankets and dolly at the location I usually rent from and there were several trucks of the size I needed on site.
Theodore RNot rip them off!!!!
James HThey just wanted the key. They would not provide me a receipt of any kind, in fact, their words were, "You'll have to deal with it." They didn't check the moving truck for the blankets, the mileage, the gas - nothing (I did take pictures of everything if needed). I would not recommend this drop-off location for anyone. It should not be a drop-off location at all.
David PDrop off location was terrible - I was never given any sort of receipt or confirmation of my return. The guy grabbed my paper work and told me "not to worry about it"….. When I called the very next day to inquire about my confirmation email (which I've still yet to receive) they were extremely rude and hung up on me twice! Horrible location
rick c