Holly is Awesome! Great customer service and support. Always a delight to talk with. Thank you for all your help.
JOHN REGO | Overall ExperienceCenterville Self Storage
7991 Clyo Rd, Centerville, OH 45459Évaluations des clients
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 4,5 Average Customer Rating
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Holly is Awesome! Great customer service and support. Always a delight to talk with. Thank you for all your help.
JOHN REGO | Overall ExperienceVery clean, Holly made sure I approved the unit and helped me navigate all the hallways. Great experience five out of five!
BEVERLY WILLIAMS | ReservationHoly was very helpful and quite responsive
Joe Ebenger | Overall ExperienceIt was easy to get setup. Holly is super helpful and we were able to take care of everything online. The location is convenient and in a safe part of town. When we no longer needed the unit the process to move-out was easy and again Holly was great to work with.
Mary Shreve | Overall ExperienceWe rented a storage unit for 3 years in the indoor climate controlled building When we moved in the office was very efficient with the check in process and the storage unit was clean and well lit. There was a cart in the hall which was very convenient for transferring items from the car. We were finally able to empty our rented unit and on returning after many months everything was found the way we left it. No signs of insects, rodents or water damage. We were extremely pleased with our storage unit experience with Centerville Storage on Clyo Road
Andrew Gabriel | Overall ExperienceSo Glad we used CENTERVILLE SELF STORAGE they are the BEST IN THE AREA....... PERIOD, Holly is such a Joy to work with and is very accommodating and SUPER NICE it was just a OVERALL EXCELLENT EXPERIENCE and HIGHLY RECOMMEND them to EVERYONE reading this comment, EXCELLENT FACILITIES, FIRST CLASS ALL THE WAY!!!!!!!
Shirley McCoy | Overall ExperienceBlacktop behind ACE Hardware could stand to be repaired - it's quite bumpy with lots of holes. Thank you !
Jeff Smith | Overall ExperienceWonderful facility-clean and easy to access. There was a cart for my use, which helped. My only challenge was the door latch. I had to press really hard to get it to align correctly and close my lock.
Kim McCauley | Overall ExperienceExtremely clean and well lit facility. Holly was fabulous with helping us set up the rental and answering any questions. We will definitely use them again if any storage needs arise. Thank you for the great facility and service.
Kathy Dubbs | Overall ExperienceWhat prevents us from leaving a 5-star rating is that we were disappointed by the lack of empathy...and pro-rated refund for our dipping only five days into the current month. We were delayed in retrieving our items before the first due to a death in the family. Even when shared, there was no "I'm sorry to hear that," let alone an offer of refunding, at least, the balance of the month.
Susan Hamilton | Overall ExperienceMy experience with your services has been excellent. I will recommend Centerville Storage and certainly use your facility if the need arises again. Thank you!
Linda Yellin | Overall ExperienceI actually canceled this reservation on the same day and got one of the closer facility to my home. It was still a U-Haul facility, but it was just closer to the house.
Sheri Blunt | ReservationCenterville Self Storage was absolutely perfect for my needs. The facility was always clean, easily accessible and safe. The temperature-controlled setting was especially important due to the types of artwork I stored there. I had my unit setup for auto-pay and when I changed my credit card, obviously my auto-pay was declined. Because of my history of on-time payment, I was especially impressed when one of the employees there called me directly to ensure I was aware. I appreciated this extra step. Talk about going above and beyond, as I feel most storage facilities would have just sent an email and then vacated my belongings had I not responded (which due to my job, I often don't get a chance to check personal emails). Anyway, I 100 % recommend this facility!
Asia Holliday | Overall ExperienceThis facility is 1 of 2 locations managed by the same group. The Centerville location was fantastic. 24hr access made it easy to get access to my things whenever I needed. The staff were very friendly and helpful, although I never interacted with any of them directly. This location was generally managed remotely via security cameras and phone calls. But that being said the staff I spoke with were very friendly and helpful and did not have any problems at all.
Ethan Roach | Overall ExperienceAnother flatbed cart would be helpful. Otherwise a great experience.
Dan Meeder | Overall ExperienceMy mother and I had a unit at this facility for over 7 years and never had a single problem! Easy access to the unit, never any trouble contacting anyone at the office, and special thanks to Holly for being so accommodating over the years!
MARGARET MCAVOY | Overall ExperienceHolly, the lady who assisted us was beyond incredible. She was so helpful and kind. I definitely recommend this place to everyone.
Lena Dabbas | Overall ExperienceVery nice building and storage units. Office staff was incredibly helpful and responsive. Highly recommend this organization and all of their service offerings.
Linda Phelps | Overall ExperienceHolly was so wonderful to work with! She responded to emails immediately and helped us every step of the way, I highly recommend working with her and using these storage units: was an amazing experience from start to finish and so helpful for our college kids! We'll be using her and them again!
Erin Beckerink | Overall Experience