Keep the areas around the units clean and blown off. Also inside the building the walkways were always dirty. The doors were never secured and never functioned properly. The rate increase letters always mentioned all the wonderful things you were doing, but failed to specifically address what you were doing. Also there were pests everywhere, and need to do more spraying and keeping aisles cleaner will go a long way. The rate increases had been minimal, then recently you went up twice within a year. That was the final straw. Got greedy and now lost a 12 year customer.
JOHN B | Overall ExperienceSelf Storage Units in Canton, GA, 30115
U-Haul Moving & Storage of Holly Springs
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Hickory Road Storage
101 Arthur Dr, Canton, GA 30115 View Available Units
(U-Haul Neighborhood Dealer)4.1 miles from this location -
Premier Plus Storage
2615 Holly Springs Pkwy, Holly Springs, GA 30115 View Available Units
(U-Haul Neighborhood Dealer)4.9 miles from this location -
Stuff n Storage
2820 Holly Springs Pkwy, Holly Springs, GA 30115 View Available Units
(U-Haul Neighborhood Dealer)4.9 miles from this location -
U-Haul Moving & Storage of Canton
2127 Marietta Hwy, Canton, GA 30114 View Available Units6.0 miles from this location
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- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Experience with U-Haul was not as appealing as they advertised. One free month then rent goes up , that's not what was in the contract. Reaching someone was about impossible. I probably won't use your service again and price was too expensive .
Joan R | Overall ExperienceVery Expensive. Consider long term customer discounts or autobilling discount.
ROBERT M | First ImpressionsThank you for your service, everyone and everything was great!
Sharon D | Overall ExperienceReally bad issue when carpet was removed and local employees did not want to acknowledge the issue with the extreme amount of debris, dust and dirt it caused all over stored items. You will be able to see the amount of build up on the floors in y empty unit now. All they told me I could do was cal 1-800 number.
DONALD D | Overall ExperienceThank you!!! We still have two units at the facility.
Sharon D | Overall ExperienceThe lights in the hallway time out too often especially considering there was no light in the storage room to work. Without a flashlight it was annoying to be there longer than 10 minutes
Clay W | Overall ExperienceGreat service.
Thomas G | Overall ExperienceTristan, Charlie, and Woodstock team have been very supportive to meet my needs for a storage unit. They've helped when lock got stuck and provided the gate remote. Great experience and customer service. Move-out supported by Charlie, took minutes to sign out and be on my way. Thanks for everything.
Susanne M | Overall ExperienceOn July 19, 2024 I needed to remove some boxes from my storage unit on the 2nd floor. The elevator wasn’t working. I walked over to the office + was told to use the stairs (which were full of spider webs I had to cut thru). I’m 68 + 2 flights of stairs carrying boxes was very hard for me. I went back to the office to ask the manager how long the elevator would be broken. He (not Austen) was beligerent + told me it wasn’t his fault that The floors were being polished, which caused the fire suppression system to turn off, which caused the elevators to shut off. I have now moved my property to another facility where I can walk straight in and use a dolly to remove boxes as I need them.
BETH S | Overall ExperienceNot a complaint just being to your attention. Back side of the property could stand cleaning Trash bags tossed out months ago still there along with tree debris. Again not complaining just a heads up!! Thank you for your service we still have 4 units there.
Sharon D | Overall ExperienceThe staff at this location is especially kind and helpful. They hop right up to answer a question or provide access to a service.
ETHAN C | Overall ExperienceThe staff at this location are exceptional, nicest people you will ever meet. Highly recommended business.
DAVID G | Overall ExperienceI was searching for a storage facility closer to home for my trailer,while searching online and saw that U-Haul had one available that is covered. Went by and was able to reserve. Staff was very helpful and friendly.
KENDRICK M | First ImpressionsI couldn’t use the lock I brought. They provided a free one but I didn’t have a knife or scissors to cut the packaging. Also I could not cut the green ziptie off the door. When I tried to call The front desk I kept getting an automated answer. I never got a hold of the front desk before they left for the night. I was trying to unload an entire 10 foot U-Haul before the facility closed.
BETH S | First ImpressionsGood people
Robert J | First Impressions