The rocks and dirt really affected the cleanliness of my stored furniture/goods. Also rained during move in and made the situation worse. It would be nice if the rocks/dirt would have been pavement. I think that would make the experience much better. Also more lighting both outside and inside of the storage would be nice as well.
Heather Quiroz | Overall ExperienceSelf Storage Units in Chandler, AZ, 85225
U-Haul Moving & Storage of Downtown Chandler
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1230 N Gilbert Rd, Gilbert, AZ 85234 View Available Units4,3 miles from this location
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Staff was great. Issue I have is I over rented dollys and didn't realize I didn't need 3 but only the large on. I came back to ask if i could get a refund for the 2 on wheels and was told no. You have video footage we didn't use them and came back less than 45 mins to request this. I kept the large one because thats what we needed for the large pieces. Customer service is key they heard me going back and forth or what i needed and knew it was for dressers.
KEISHA DUBOSE | Overall ExperienceStaff was always very helpful. However, the ground of the driveway around the storage units needs to be better maintained. Too much exposed dirt leading to muddy ruts after a rain. Needs more gravel.
STEPHEN GRAM | Overall ExperienceIt was a good experience
Marvin Mcintosh | Overall ExperienceStag helpful friendly and efficient. Great business'
margart melvin | Overall ExperienceNice folks . Very helpful and kind
margart melvin | First ImpressionsI thank the all staff specially larissa thanks very much
Vivian Baca | First ImpressionsMy experience was Very Poor. I experienced several destructive break-ins at this facility and well over $5 000 worth of things stolen over several weeks, that does not include cost of repairs & time spent trying to follow up with a manager that could never make himself available to show me what video they captured of the culprit (after having filed a police report & having a right to view the videos). That facility is poorly maintained, has the same cut chainlink fence still in place from the break-ins (just chained together something lousy), & lacks proper security to deter these crimes from occurring in the future. Potholes and mud puddles never get tended to, the gate was lubed once in my time there & you could really tell the difference when it finally happened. Uhaul needs to see how they're being represented out here. It's raggedy. Would not, Do not, Will not, Never Could I Recommend This Facility, individually. Uhaul as a whole, sure. But they need to put their thumb down on this place.
matthew fleming | Overall ExperienceIt was a seam-free experience, appreciated by us.
JUDITH LAMBIASE | First ImpressionsThe staff was great and they helped me personally on several occasions. Good job.
CHARLES PAYNE | Overall ExperienceMore room is better safe cost price low. I will choose it again if I have to when I need it a storage.
Ashley Moreno | Overall Experience