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Bridget R. | Overall ExperienceSelf Storage Units in Chicago, IL, 60641
U-Haul Moving & Storage de Portage Park
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U-Haul Moving & Storage of Jefferson Park
5035 W Foster Ave, Chicago, IL 60630 View Available Units1,2 miles from this location -
Honore Storage
3215 W Lawrence Ave, Chicago, IL 60625 View Available Units
(U-Haul Neighborhood Dealer)2,1 miles from this location -
U-Haul Moving & Storage of Avondale
3250 N Kedzie Ave, Chicago, IL 60618 View Available Units2,4 miles from this location -
U-Haul Moving & Storage of Logan Square
4100 W Fullerton Ave, Chicago, IL 60639 View Available Units2,5 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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All staff very helpful and friendly including manager Mr Michael and after noon staff
veronica g. | First ImpressionsUnderstaffed.. unfortunately. The employees who are there are very helpful , patient and kind. Also why require 24 hour notice for access to a Ubox when every time Ubox never moved to be accessed. Happened in Austin repeatedly ( thought it was just that location) and happened in Chicago.
Tina G. | First ImpressionsYou do not have enough staff to meet demand. I was in line for 30 mins to check in plus the actual process. It was packed with people. The clerks could not keep up 1 customer after another and constant 10 people in line. They were very professional and tried to do best they could. Would not recommend because it's awfully busy and require to dedicate 1-2 hours that I do not have.
KARLA M. | First ImpressionsExcellent staff, professional, helpful and friendly,
Gere P. | Overall ExperienceThe ONLY thing I would change would be the access hours for the storage facility. Other than that, no issues.
Alberto L. | Overall ExperienceYou need more people in the store or on the phones. Training for phone calls would help too. No one should be left on hold for 30 min without as much as a "sorry for the inconvenience" checkin. This happened multiple times too. And what's with dodging calls entirely and sending to UHaul customer care who just has to do the same thing. Units were fine. Hours were fine. Customer care was not.
STEVEN J. | Overall ExperienceGood
Ngoc P. | First ImpressionsIt would be helpful if the lights did not turn off after a few seconds in the storage facility forcing you to walk down the hallway to turn it back on.
Ayomide O. | Overall ExperienceThe young lady who helped me was phenomenal
Dominic M. | First ImpressionsEverything it’s fine thank you for your help
Anna B. | Overall ExperienceThank for the help so appreciate .
Francisco M. | Overall ExperienceEverything was fine but you need elevators.
RANDY F. | Overall ExperienceMostly friendly staff. Tue truck was a newer model. Storage was nice and clean. It is close to a terminal that goes direct to O'Hare, which was very convenient.
Ricardo L. | First ImpressionsThey are very professional helpful friendly and the facility is well-maintained. I had absolutely no problems at all and I actually did recommend a friend not too long ago
Angel V. | Overall ExperienceYour crew at this location was great. Nice hire.
ELIESER D. | Overall ExperienceCounter person even came up the ramp to facilitate load in-both people great that day!
DONNA P. | First Impressions