De'Mon is amazing. He knows why but he helped us on a day where we were stressed and overwhelmed. We expected our experience to be the same at the storage facility. We were wrong. When we arrived we were greeted immediately. When we made it inside De'Mon was helpful, precise, professional, knowledgeable and even compassionate. Acknowledged our daughter which made her happy. Gave us a bit of hope that maybe the day wasn't ruined with how badly our move went. We understand why he's the GM there. Should be for a whole region. Should be senior management.
Ashley Henry | First ImpressionsSelf Storage Units in Cumming, GA, 30041
U-Haul Moving & Storage of Coal Mountain
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The manager is awesome!!! His employees are much to be desired. They need customer service training.
Gale Harris | Overall ExperienceVery happy with overall experience. Was just starting to have more frequent price increases which was a factor in moving out.
MARK CLIFFORD | Overall ExperienceThe best people to work with
Sheila Johnson | Overall ExperienceDe’Mon was very professional and helpful.
Jacob Lee | Overall ExperienceWe had our storage unit for about 8 years and never had an issue. The only reason we are closing it out is we don't live close to the Keith Bridge UHaul Storage anymore and want to move our storage closer to home. The staff that works there is super friendly and I can't complain about anything. Thank you for the service you provide.
WYATT JONES | Overall ExperienceVery helpful and knowledgeable customer service!
DESMOND PHILLIPS | Overall ExperienceGreat service and facilities
Jacob Lee | First ImpressionsWorked perfectly for my needs!
Stefan Haladej | Overall ExperienceChase did a great job explaining all the details and made the process easy.
Ross Vacarella | First ImpressionsThe manager was very knowledgeable and helpful as soon as I walked in the door. Very polite. The process was easy and I feel like my storage will be secured!
Latiffah Parris | First ImpressionsD'Mon was very professional, courteous, and efficient with my rental process
RICHIE TAYLOR | First ImpressionsI use a lot of Uhaul services from this location and am very satisfied 6!years later.
bailey mitchell | Overall Experience