I came in to pay my storage unit rent and was told I was good till may 25th than got a late fee saying I wasn’t paid for mayanthony c. | First Impressions
Self Storage Units in Frederick, MD, 21701
U-Haul Moving & Storage de Frederick
Pour nous contacter
Frederick, MD 21701
(Right off of Jefferson Street next to Best Western)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Accès à l'entreposage
- Lun - dim : 5h am à 10h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Features Available at this Facility :
There are no rooms available online at this time.
Veuillez nous appeler ou nous visiter si vous voulez des renseignements sur ce qui est offert à l’établissement ou essayez un des établissements ci-dessous.
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21,9 miles from this location 21,9 mi
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U-Box® Containers for Moving and Storage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Just give us a call when you want us to pick up or drop off your Conteneurs U-Box.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des unités d'entreposage par les clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My issue is that I couldn’t use the storage unit due to it being too small. I requested a refund, was told the GM was 99% sure I could get one but she had to check with corporate and would give me a call back the next morning. I did not receive a call back so I went in to the store but the GM was not there (surprise) even though I was told she’s be opening the store that day. I was told that storage was down nationwide so a staff wrote my name and phone number down and said she’d have the GM call me Monday morning to resolve my issue. I did not receive a call on Monday so I called the store and was on hold for 50 minutes. The representative that I spoke with entered an action claim and said someone would call me within 24-72 hours. I have not received a call but I did receive an emailed receipt showing that I was not charged for the storage unit, however I paid for it and I still have not received my refund or a call from any manager.Teesha C. | Overall Experience
Rented storage before in this location and found the same clean facility like years ago. The storage hours are convenient but vary during the week what is a bit confusingULRIKE K. | Overall Experience
I rarely comment, but the two ladies at the service counter really were fantastic. Very helpful and friendly. And they tried to get me in and out as quick as possible. I really appreciated that. I would highly recommend them. And... they represent U-haul well. Very satisfied customer. Thank you.Theodore C. | First Impressions
5 stars to Sara after having Covid she worked with my family and make sure everything was taking care of with my truck rental and storage bin.Lettie F. | Overall Experience
Thank you for assisting me at the time of need. When I first opened my storage I lost everything during the last recession of 2008. I enrolled in College in 2010 and during the Covid-19 I landed a job in my career in Biotechnology and worked on the Covid-19 Vaccine during the Global Pandemic of 2020-2021...... Special Shout Out to -Russell Talley thank you for understanding my situation and working with me throughout the years even though you are no longer working at the Prospect Boulevard site. My personal belonging are in the same shape when I first stored them there. Thanks you, Shaunette AmbushSHAUNETTE A. | Overall Experience
The only problem I found was entering in existing the complex, With only one way in it caused traffic problemsphillp p. | Overall Experience
Customer did not leave a comment.Christopher H. | Online Move In
I’m sure there were financial reasons for dropping the trash dumpster service but it creates unacceptable alternatives for your customers needing this service to clean up or clean out their storage area. I was certainly willing to pay for the convenience.Frank R. | Overall Experience
Everything was great. The only thing I would complain about is the parking for uhual it’s very Cluttered and you can’t get through anywhere. They need a better System for customers parking there cars. The storage was kind hard to find even with explanation when getting my unit number the guy who was at the front desk never said that there was an inside and that is where I’ll find my unit number. So better explanation would have been great.Alexandra M. | First Impressions
The staff was very polite and respectfulBarbara S. | First Impressions
Excellent staff friendly and courteous!!BRIAN S. | First Impressions
Customer did not leave a comment.Tyrone M. | Overall Experience
Customer did not leave a comment.Brandi M. | Overall Experience
Customer did not leave a comment.BRIAN S. | First Impressions
Customer did not leave a comment.Artaz B. | First Impressions
Charge me too muchLakezia H. | Overall Experience
No ParkingMichael D. | Overall Experience
Hard to access the storage unit! There are too many vehicles their which are blocking the storage units. Employees are rude !Frank S. | Overall Experience
I've had as many as three units at one time and have moved/changed units at least 4-6 times over the years. This facility has worked with me, helped me switch units, and been generally friendly and cooperative over the 7 years I've been a customer. Even when short handed, they find time to be courteous and helpful!!Juana A. | First Impressions
Cheryl the general manager needs training and should not be a managerJEFFREY B. | Overall Experience
Gracias por su servicio y su amabilidad con sus clientes.carmen o. | Overall Experience
Customer did not leave a comment.Bob T. | Overall Experience
I recently went to check on a 10x15 storage unit a couple of weeks early and wanted to secure a unit. I was told that it was too early to come in later. Well I went later and no storage unit was available. I ended If getting a small unit. I am so disappointed with the customer service.Frank S. | First Impressions
The staff was consistently friendly, helpful, and professional.REBECCA F. | Overall Experience