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MARK M. | Overall ExperienceSelf Storage Units in Hillsboro, OR, 97123
U-Haul Storage de Hillsboro
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U-Box -Conteneurs MD pour le déménagement et l’entreposage
Nous livrons U-Box - vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la collecte ou le dépôt de vos U-Box - conteneurs.
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U-Haul Storage of Beaverton
14225 SW Tualatin Valley Hwy, Beaverton, OR 97005 View Available Units7,1 miles from this location -
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11552 SW Pacific Hwy, Tigard, OR 97223 View Available Units11,9 miles from this location -
U-Haul Storage of Sherwood
13921 SW Tualatin-Sherwood Rd, Sherwood, OR 97140 View Available Units13,1 miles from this location -
U-Haul Storage of Lake Oswego
7100 SW McEwan Rd, Tualatin, OR 97035 View Available Units14 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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Unable to access the unit. Multiple times I arrived to find U-Haul trucks parked in front of unit blocking the unit door. Waste of my time and money
Gavin L. | Overall ExperienceThe latch on our unit was hard to slide back and forth. I had requested that it be oiled but it was not. I oiled it the last day before moving out. Everything else was fine. The one time I went into the office I had to wait a long time. Could use more help behind the counter. Everything else was fine.
Dave P. | Overall ExperienceCould use more counter help. Had trouble calling on the phone the first time I tried to contact you from the road however I believe I was talking with someone not located at your facility. The second time I called the 800 number things went well. You could use more help on your counter for customers checking in and out. The unit was clean and easy to access. I did ask someone to see if they could grease the latch on the storage unit as it is hard to open. This had not been done yet. Storage unit 1113.
Dave P. | First ImpressionsThe staff was so unprofessional. I would be embarrassed to have them working for me when. You are? Told to sit down. And you ask did you tell him I'm here in the responses? You want me to go on the bask through with them? Yes. Cannot believe they drink people like that. The only reason I did not walk out is? It. Was a domestic violence? Situation and we needed a storage unit after being lied to and told they were under renovation and didn't have 112 hours later. They did if you want to hear more give me a call. 5 0 3 8 8 4 6 8 6 9. I will never ever. Written you Hall again.
MARY G. | Overall ExperienceThere was an alarm that went off everytime we opened our unit; this was my only complaint as it was brought to the office's attention and never addressed.
merle r. | Overall ExperienceVery helpful staff
John A. | First ImpressionsSuch a great experience. Knowledgeable and helpful staff.
kaparah s. | First ImpressionsHelpful and friendly staff.
Gabriel J. | Overall ExperienceJacob was super helpful and understanding! He explained rules and guidelines and expectations. I appreciate his time and customer service! Will be back!
MILDRED R. | Overall ExperienceI had a very poor move out experience at this facility. First, I was notified 30 minutes prior to renting a truck at this facility that it would not be available. I had to drive 7 miles in the opposite direction to pick up the truck and then return to this facility to clean out my storage unit. This costed me time and money because of the extra mileage. Second, when I arrived at the facility, there were to trailers blocking access to my unit. When I asked an employee if he could help me move them, he refused at first. I explained that my truck would be blocking the alley and it would be very difficult to move large items out of the unit with those trailers in front. He then asked ME if I would be comfortable lifting and moving them. I told him I could attempt that if he was okay with the liability of me getting injured in the process. He finally agreed to walk out with a tool to move one trailer out of my way. Finally, and most importantly, we discovered our unit had been infested by rats. Some items shredded to pieces and feces and urine everywhere. We will have to have some pieces of furniture cleaned professionally due to health and safety concerns. We are planning a move to Colorado this summer and have decided that Uhaul is no longer a company we want to do business with due to repeating issues. I am hoping that you will take this review seriously and address the staff and cleanliness issues. Please know that your unit has costed us hundreds of dollars in damages.
Andrew D. | Overall Experience