Awesome service all around!!!
Anastasia C. | Overall ExperienceAffordable Self Storage
69 Railroad Ave Ste D, Hilo, HI 96720Évaluations des clients
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Storage Customer Reviews
- 4,5 Average Customer Rating
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Awesome service all around!!!
Anastasia C. | Overall ExperienceGreat storage facility! The staff are very professional and polite. Locally owned and operated. I would recommend this location as your first choice for storage in Hilo.
Collette W. | Overall ExperienceI have stored my car various places on Hawaii Island and this was far and away the BEST. The staff is super nice and I felt they really looked out for their customers.
Janet M. | Overall ExperienceOffice worker was courteous and explained everything well. A good experience. Would use again and recommend to others.
Sheila N. | Overall ExperienceEmployees always curtious
Seth B. | Overall ExperienceWell managed. Good people. I like the fact that you give a partial refund for unused time. It shows honesty and makes me want to do business again in the future.
Adrian D. | Overall ExperienceThe fellow that work there was very friendly and easy to work with an absolute pleasure. But I stopped by on a Sunday and Christmas Eve and the place was closed not handy but not the worst things that happened to a fella all in all very pleased would recommend it to everyone
Michael "Tony" M. | Overall ExperienceWe used this storage unit for 3 months. In that time, ALL of our belongings grew moldy and infested with roaches. Mice had been through our things chewing holes all over.
Hope U. | Overall ExperienceThe mailbox was fine and the staff were always helpful and friendly. The office was not open for very long on the weekends which was difficult sometimes when I needed to pick up my packages. There were many times when I was stopping by and someone had let their dog poop in the parking lot, and had not picked it up. The mailbox rent was affordable when it was $10 per month, but after the price increase of more than 200 % there was no way I wanted to continue my contract. Not to mention the requirement to pay 6 months up front. Especially since it is difficult to find a mailbox rental anywhere around Hilo, this seems like taking advantage of people who have no other way to receive mail. I will not recommend this mailbox rental to anyone.
EMILY W. | Overall ExperienceThank you for your help and i definately recommend these guys as a place to store your belongings and not having to worry about the safety of them.
Jennifer D. | Overall ExperienceLove this place. Friendly staff,clean units.
Antolene N. | Overall ExperienceBoth men who "man the desk" at this Hilo location multi-task in friendly, courteous and unflappable fashion. The gentlemen went out of their way(s) to assist me with multiple rentals, which resulted in a low-stress move to the Big Island. These guys are the créme de la créme in the U-HAUL universe, and I'll be forever grateful that Siri pointed me to Railroad Avenue.
Fred R. | Overall ExperienceWill highly recommend your facility to anyone in need of storage.
Anastasia A. | Overall ExperienceBecause of the employees this is the only yard I would use. They were great
Gary E. | Overall ExperienceEverything was great
WADE K. | Overall ExperienceI've had my storage unit for about a year and I didn't have any complaints or issues with my unit. The prices are reasonable and staff members are very friendly and honest! This was my first time having to rent out a storage unit. One thing I liked about Affordable Self Storage is that they check to make sure all locks are on correctly at each unit. One day I apparently didn't lock my unit correctly and I was called by a gentleman (forgot his name & he was also the one who helped my bf and I apply and did a walk around the property of the different sizes to choose from) stating that my lock wasn't on correctly. Luckily I was still in town and I went back to correctly lock my unit. Thank you for your time and honestly!
Kaysha D. | Overall ExperienceI was very satisfied with my storage unit. No rats/mice/mongoose, very well kept and maintained property. If I ever need a storage unit again, I will definitely be a return customer!
Thereesa N. | Overall ExperienceI was happy with my storage. After nearly 10 months, my belongings were clean and not effected by humidity.
Patricia J. | Overall ExperienceVery surprised since I have not access the unit for 12 years how it was like I had it when I've first rent it. Hardly any dust and no roaches. Thanks.
VIOLET F D. | Overall ExperienceThank You all for your help and for providing me with everything I needed to keep all my household items safe, secure and dry. And everyone was really helpful and nice. Much Aloha, DJ Blinn...
DJ B. | Overall ExperienceThis was an excellent experience from the moment we first walked into the door to inquire about space, until the last item was removed almost one year later. Staff is friendly/helpful & facility clean
KAREN H. | Overall ExperienceVERY friendly staff.....I would recommend this facility highly..
MERCEDES S. | Overall Experience