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brandon d | Overall ExperienceSelf Storage Units in Janesville, WI, 53545
U-Haul Moving & Storage de Janesville
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U-Haul Storage of Crestview
2547 S Park Ave, Beloit, WI 53511 View Available Units10,4 miles from this location -
U-Haul Storage of North Beloit
1501 Bayliss Ave, Beloit, WI 53511 View Available Units11,6 miles from this location -
U-Haul Storage of Beloit
1405 Madison Rd, Beloit, WI 53511 View Available Units12,5 miles from this location -
U-Haul Storage of West Beloit
1430 Division St, Beloit, WI 53511 View Available Units12,5 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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When I arrived at the storage facility they did not have a reservation for me. After a half an hour of back and forth it turns out they had one available to accommodate me. The storage unit was all the way in the back of the facility and they would not allow us to pull up to the garage door to unload. We had to bring everything down two long hallways. There were no lights above my storage unit and the lights in the hallway were not close enough to illuminate the unit. The contract stated that it was a split level unit, it was not. When I asked the manager about it he said that a small area of about 4 ft was considered the split level area. The size of the storage unit was also smaller than what was stated in the contract. I was given a smaller unit than what I had reserved and charged more per month than I was quoted. I contacted customer service in May and never received a follow up call. I also mentioned it to the manager upon check in and check out and nothing was done to reimburse me or rectify the situation. I definitely will not be using or recommending UHaul for my future moves or storage needs.
Jeni J | Overall ExperiencePaid my storage bill May 19th June 1st moved out they refused to refund half of my money back and refused to let me put my lock back on to continue using it and then they wanted me to pay another month even though I was paid up until June 19th, they told me they cut my lock off the unit if I put it back on first of all that lock is my property not theirs and I paid for that storage unit until the 19th unacceptable very rude and disrespectful manager
TAMMY D | Overall ExperienceYour rates are to high I found a place for $90 and it's 4times the size I like U-Haul but I have to get my money worth and unfortunately it's at another place... 😔 Sorry
john n | Overall ExperienceI have gotten at least 20 emails from U-Haul with no way to unsubscribe. I never left my storage unit and yet had to get it reassigned and now my email is being blown up every hour with an email stating to do the survey. It's the only reason I'm doing the survey right now is to stop all these emails.
Patricia D | First ImpressionsUnbelievable. I had the most negative experience with another storage company and then I tried U-Haul and my experience was so easy. Just wonderful
Cythina J | First ImpressionsExtremely helpful and kind employees you have in Janesville WI. Thank you!
CHERRY B | First ImpressionsWe were very pleased with the staff and the overall experience. 😀
JANE H | Overall Experience