Customer service rolls their eyes.... All stores..... must be training????
Mickey K | First ImpressionsSelf Storage Units in Kansas City, MO, 64108
U-Haul Moving & Storage de Power & Light
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U-Haul Moving & Storage at 31st & Main
3100 Main St Ste 10, Kansas City, MO 64111 View Available Units1,7 miles from this location -
U-Haul Moving & Storage at State Ave
5200 State Ave, Kansas City, KS 66102 View Available Units6,6 miles from this location -
U-Haul Moving & Storage at Hwy 24 E
305 US-24 E, Independence, MO 64050 View Available Units8,9 miles from this location -
U-Haul Moving & Storage at Noland & I-70
4312 S Noland Rd, Independence, MO 64055 View Available Units9,4 miles from this location
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- 4,0 - Cote moyenne des clients
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The facility was easy to access, clean and temperature controlled. The unit was in the smaller single floor unit to the north of the main facility so I didn't have to deal with an elevator when loading or unloading. Staff was friendly and helpful.
Elisabeth L | Overall ExperienceShauna and the assistant manager is great. I would refer everyone to this location.
SHELIA D | First ImpressionsEverything worked well except for having to recover the elevators on my own. Both were opened on the 5th floor.
Leah S | Overall ExperienceGood people good attitude
Vernon R | First ImpressionsOnly used storage for 1 month, after purchasing my own disk lock, I removed my lock and what belongings I needed or wanted I informed manager that I no longer need the storage unit , she informed me that there was a lock on the unit and would be charged for every month it was there until auction, I refused to pay for a unit that your employee knew was no longer needed and the lock wasn't mine, trying to make and get money that I do not owe
ERIC P | Overall ExperienceGreat staff and service from Shauna!
David S | First Impressionsthanks!
Micheal K | First ImpressionsThe young man who helped us was more than awesome of course
BENNIE B | First ImpressionsShauna has the entire facility under control. And that's a huge job. The staff is incredibly nice and helpful. The place is spotless and secure. I feel it's time to give everyone a raise. At least a nice bonus. And a Boxman ornament for everyone!
Rex W | Overall ExperienceI really appreciate the group of people running this U-Haul space. They are helpful and reassuring. Also fun! Thank you!
JOANNE W | First ImpressionsI'm a little upset, because I wasn't warned of rate increase on the storage.. And want to know why you're raising the rates...
Roderick I | First ImpressionsWhile I expected access 24/7, I didn't mind working around the hours. All else was a great experience. (one piece of advice - would be the homeless in the car taking a spot for those loading and unloading - quite inconvenient. Just have them be more cognizant of those coming in and simply move when needed.)
denise m | Overall Experience