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Morisha D | Overall ExperienceSelf Storage Units in Katy, TX, 77493
U-Haul Moving & Storage of Katy à Grand Parkway North
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U-Haul Moving & Storage of Katy
20435 Katy Frwy, Katy, TX 77450 View Available Units3,1 miles from this location -
Saums Road Self Storage
19936 Saums Rd, Katy, TX 77449 View Available Units
(U-Haul Neighborhood Dealer)3,3 miles from this location -
Americas Best Storage
20220 Morton Road, Katy, TX 77449 View Available Units3,5 miles from this location -
That Storage Place Inc
1492 Woodcreek Bend Ln, Katy, TX 77494 View Available Units
(U-Haul Neighborhood Dealer)4,2 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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Staff was friendly, knowledgeable, very accommodating and helpful with finding local places we needed .
Brenda L | First ImpressionsSubject: Request for extension and fee waiver
Javier M | Overall ExperienceGuy was slow and he took to long. They didn't have the unit I needed.
carroll w | First ImpressionsThe storage unit was very neat and well maintained. The app didn't work for signing up but the staff got me in. For some reason when I scanned my access card and then opened up my unit, the alarm tripped. Not sure why because the card reader said, "Welcome back Mark, access granted." I moved my things out with out any further incident. The auto payment really helped me while I was tracking bills for 2 houses in 2 different states.
MARK V | Overall ExperienceHad a storage here for almost 3 years and it was great! Only reason I don't need it anymore is cause I'm moving into my own apt so I have much more space.. I'll definitely use this location again in the future if needed. Thanks for keeping my stuff safe !!
Destiny M | Overall ExperienceGREAT CUSTOMER SERVICE. THANK YOU!
Lola W | First ImpressionsLady (red brown hair - late 30's) was incredible!!! Seriously great at her job!! Actually helped check out 3 people at the same time…using different stations!
Molly T | First ImpressionsWill not be coming back at all
Daniel P | Overall ExperienceKristina was sent from above. She made the last part of my move, from across the country, easy and stress free. Her personality and attention to detail made me feel so comfortable. I met her on Thursday and hoped when I scheduled to come back Saturday, she would be there because we ended up making last minute decisions. She is the best. I just found out she is the General Manager, and I am NOT surprised. I am still in AWE on how she made everything happen in MINUTES, I mean minutes. We left our key home, went to get it, came back, and everything was ready for us to unpack and go since we had an Ubox. The team around her was also very nice, knowledgeable, and extremely helpful. I am blessed to live close to this location, and I hope to pop back inside to say hello!!!
Burneeka T | First ImpressionsGreat experience Amber initially helped me get my storage unit, Mark helped get my tow unhitched and was very informative and was just great… Brandon was also helpful with my return. Thanks to all the staff you were all so helpful and made my move much easier
Lena J | First ImpressionsThe showing of storage space online was misleading when I arrived to access the space and therefore I had to immediately upgrade the unit which became costly and over budget. I was disappointed with experiencing miscommunication regarding auto payment for my shipment. And when I originally reserved the storage online 11.5.23 my next monthly payment reflect 1.6.24 but when I arrived in person and upgraded the next payment was for 12.6.23. I have spent too much with doing business at UHaul for this to happen upon my arrival as a first time customer.
DEBRA S | Online Move InPrior to the end of my lease, there was an issue with the back fence where it had been pried open. Due to the population around the facility that worried me sometimes however, sadly prior to moving out, I discovered that the unit I was renting was not up to standard, and due to heavy rains that had not occurred during my lease half of my items were destroyed by water. These items included household furniture, furnishings, clothing, and shoes. The other items that were in paper boxes, if they were not destroyed, severe mildew and mold.
Karen S | Overall ExperienceI love the staff and location! I always felt protected (it's very secure), great system and very efficient and courteous staff. Definitely recommend!! Appreciate you guys!!
erica w | Overall Experience