Casey was such a pleasure to work with and provided exceptional customer service. Actually refreshing... rare these days to find such a dedicated professional, that exhibits pride in their workplace, paid attention to the smallest details to make sure my needs were met, has great manners, and made me feel like I was a valued client.
Donna Gregory | Overall ExperienceKrum Self Storage
2348 Mitchell Rd, Krum, TX 76249(From 380: exit FM156 Left on Jackson Right on Mitchell, 1 mile from Cemetery)
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- 4,5 Average Customer Rating
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Casey was such a pleasure to work with and provided exceptional customer service. Actually refreshing... rare these days to find such a dedicated professional, that exhibits pride in their workplace, paid attention to the smallest details to make sure my needs were met, has great manners, and made me feel like I was a valued client.
Donna Gregory | Overall ExperienceCasey and her team operate a first class business. They were very helpful during the stress of moving and helped things go smoothly. Thanks so much
John McCammon | Overall ExperienceWe called Krum storage on short notice and was met with friendly and helpful staff, who accommodated our storage needs. Could not have asked for a better experience.
Ann-Sophi Carmelitano | Overall ExperienceThey have decided to continue charging my card for 4 months after moving. Have acknowledged that they screwed up and keep telling me they are waiting on accounting or the owner before giving my money back. Now, they won't answer my calls either. I am disgusted with the incompetence of this property who can't have someone at the office regularly or even answer the phone while robbing people and making excuses. Small claims court my be my only option at this point.
MICHAEL PACKER | Overall ExperienceExcellent experience and wonderful staff!!
ANDREW ROLAND | Overall ExperienceKasey was very friendly and attentive to my needs. I would reccomend her u-haul to anyone. not only did we have a space but she took care of us with a trailer for our move. thankyou
Paul Smith | Overall ExperienceThe manager (Casey) of the storage facility was a pleasure to work with.
KENNETH ROGOWAY | Overall ExperienceThe young lady, Kasey that runs the office is very nice and helpful. If I need storage again I'll definitely come back to here.
Michael Smith | Overall ExperienceNot only was my vehicle safe and secure, the cost was reasonable. Staff was courteous and knowledgeable.
Diana Ulloa | Overall ExperienceCassie is awesome. She is a gem to your company. Been there 3 years and she was by far the best!!!!
DONNA STEPHENSON | Overall ExperienceWet nice storage area. We were very pleased with the area and up keep. We discovered that we did not need a storage area after all but they were very accommodating.
Kristi Chambliss | ReservationGreat customer service very attentive
Debra Vazquez | ReservationWith the exception of rodents going into my storage and chewing my belongings the staff was great.
CHRIS DIOMAMPO | Overall ExperienceI used this storage facility for over a year and it's always been clean. The staff on hand are very attentive to your needs. It is located off major state highway and acessable anytime.
CALVIN PATTERSON | Overall ExperienceI and my sister were so grateful that Krum Self Storage was available, on short notice back in 2012, as a place where we could store our parent's belongings. Thank you for your excellent service.
RICHARD WADDELL | Overall ExperienceOur RV was broken into 3X. Police reports were filed. Losses in the thousands. Batteries, propane tanks, etc. stolen; structural damage & personal loss. Ownership only offered 1 month free: $38
GINO CIVALE | Overall ExperienceAssociate onsite was proficient and friendly
Doreen Lungren | Overall ExperienceHad no problem. we
GLENDA HACKER | Overall ExperienceThey made checking in and obtaining my unit number so easy. I was not going to be able to make it there in time after work and they let me do it all over the phone. Great location in krum.
Monica Munoz | ReservationSite manager Ken was very helpful and answered all questions, facility was clean and organized.
NEIL SCHAEFER | First ImpressionsExcellent service by the property manager. We were driving from San Antonio and we we were not going to make it before closing time. She waited past 30 minutes for us. Very helpful.
JOSEPH M CAMPOS | First Impressions