Made the move easier!
CHRISTINE C. | Overall ExperienceSelf Storage Units in Mc Henry, IL, 60051
U-Haul Moving & Storage of McHenry
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U-Box -Conteneurs MD pour le déménagement et l’entreposage
Nous livrons U-Box - vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la collecte ou le dépôt de vos U-Box - conteneurs.
Qu'est-ce que le service en ligne emménager/louer maintenant?
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U-Haul Moving & Storage of Spring Grove
2502 Spring Ridge Dr, Spring Grove, IL 60081 View Available Units5,5 miles from this location -
U-Haul Storage of Spring Grove
2549 Pierce Dr, Spring Grove, IL 60081 View Available Units5,5 miles from this location -
A.J. Self Storage
702 Sunset Dr, Round Lake, IL 60073 View Available Units8,7 miles from this location -
U-Haul Moving & Storage of Crystal Lake
4504 Northwest Hwy, Crystal Lake, IL 60014 View Available Units9 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
After 2 years of storage unit all our totes were in excellent condition and the staff was always professional
Debra A. | Overall ExperienceVery good experience so far keep up the good work!😊
LARRY R. | First ImpressionsFriendly staff - I dealt with 2 different managers during our time, but both were very pleasant and helpful.
Christine L. | Overall ExperienceI encountered a lot of issues with mice in my storage unit . Two mattresses and a box spring were totally destroyed by mice.Couch was covered with mice feces and urine. (Urine-Chewed-Feces) Reported this concern several times to the authorities in the office. I was paying $220 per month for this outside unit.
Emory S. | Overall Experiencei got stuck with my stuff in storage and no cash for a van out. you should do a move in move out special where the vehicle u rented to move in is prepaid in a package for a second (move out) trip. U haul was great tho.
Jada S. | Overall ExperienceCalib was always friendly and helpful
Angela f. | Overall ExperienceThe online experience was very complicated. Im referring to the the section where i had to complete the application by taking a selfie and take pictures of my drivers license. It was difficult and tedious because of the uploading process. I couldn't upload the pictures straight to the site. I had to upload from my gallery feature numerous times before it would show up on your form. There just seems like there were so many steps before i was able to complete the form. I was given an access code which when we arrived, didn't work. We tried it several times and had to go to the office several times before the the person at the desk came out to help us with the swipe in card/process before the door would open. This was extremely tiresome since we had just traveled 1200 miles non stop from Florida to McHenry, Illinois . Once inside i did find the facility warm and clean. I moved from a three bedroom house and had a 10 x 15 unit which was not large enough and didn't know i had the use of the unit next to the 10 x 15 until the office realized that i was supposed to have that too. Two units was texted to me but not explained since i was under the impression that i was only getting one unit. Thankfully the office person realized and apologized for not understanding how to interpret the information on his website. I was finally grateful that i did not have to pay extra. I also appreciated the free locks. I am a bit apprehensive about going back there again to retrieve certain items because it was so difficult to get in. All in all, things worked out but not easily. There were so many steps that i found the process very exasperating. I understand that this is for security reasons but if hadn't had to store my belongings i never would have frustratingly completed the all the steps.
Tammy T. | Online Move InThank you for your help.
Wade F. | First ImpressionsThe staff was friendly and helpful but the system was slow. Perhaps a new updtae would speed things up. Other than that the whole process was better than I thought.
raymond r. | First ImpressionsExcellent customer service
Vern M. | Online Move InThank You
Jeff B. | Overall ExperienceOverall the year and half I was renting a unit at this facility went well. Most everyone I've dealt with was very friendly, most of which were helpful. I've only had a few head scratchers; mainly just a few awkward personalities. But the social transactions were usually very pleasant, simple and helpful.
Anthony Z. | Overall Experience