After new owners took over they more than doubled their rates, quote "because the rates were lower than everyone else around". It went from feeling like a family ran business to a greedy corporation. Any time you call they NEVER answer and you'd get forwarded to a call center. The new lady is extremely rude and lacks customer service skills. Told me with an attitude to do some research and ill find that there the best deal around well ACTUALLY I found several less expensive and climate controlled. GOOD RIDDANCE.
THOMAS B. | Overall ExperienceThe Storage Place Midlothian
200 E Ridgeway Dr, Midlothian, TX 76065Évaluations des clients
Available Units (All Sizes are Approximate)
Drive Up Storage
Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.
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Medium | 10' x 10' x 8'
Drive Up Outside Level Drivethrough No Climate Rollup
2-3 Bedroom Home (1 200 - 1 600 sq. ft.)- Rate:
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$129
Per Month
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Medium | 10' x 15' x 8'
Drive Up Outside Level Drivethrough No Climate Rollup
2-3 Bedroom Home (1 600 - 2 000 sq. ft.)- Rate:
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$183
Per Month
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Large | 10' x 20' x 8'
Drive Up Outside Level Drivethrough No Climate Rollup
4 Bedroom Home or larger (2 000 sq. ft. & above)- Rate:
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$215
Per Month
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Large | 10' x 30' x 8'
Drive Up Outside Level Drivethrough No Climate Rollup
4 Bedroom Home or larger (2 000 sq. ft. & above)- Rate:
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$299
Per Month
Vehicle Storage (RV, Boat, Car & More)
Keep vehicles secure, avoid space limitations at home, and avoid neighborhood ordinances. Vehicle storage options include open parking space, covered spaces, or indoor/enclosed storage.
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2 Units Left!
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Storage Customer Reviews
- 4,5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
After new owners took over they more than doubled their rates, quote "because the rates were lower than everyone else around". It went from feeling like a family ran business to a greedy corporation. Any time you call they NEVER answer and you'd get forwarded to a call center. The new lady is extremely rude and lacks customer service skills. Told me with an attitude to do some research and ill find that there the best deal around well ACTUALLY I found several less expensive and climate controlled. GOOD RIDDANCE.
THOMAS B. | Overall ExperienceCame in like a bully, doubling and tripling rates with little warning. Not the small town storage facility we all knew and loved. Couldn't wait to relieve myself from use of this place.
DAVID D. | Overall ExperienceJust wish yall would prorate if someone over moves out early. I paid a whole month and was out in the 4th.
Mandi S. | Overall ExperienceExcellent facility. Clean, well maintained, and secure.
Satellite S. | Overall ExperienceWhen I returned my Uhaul, I was told by the employee that there wasn’t a reservation for me.
Dyane H. | ReservationI had a unique situation and they were very accommodating. Super easy process. Friendly staff!
Ruth D. | ReservationThe previous owners were excellent. The new owners are interested in money only. They raise your rates with little to no notice by sending an email instead of contacting you by mail or by telephone. My rates were raised twice during this year and went from $130 a month to $282 in under a year. You are also forced to buy insurance whether you want it or not. I now have an equivalent storage closer to my home for $120 per month. When you try to discuss any anything with them it falls on deaf ears. The staff that was present on my move out day was very pleasant however. Also, I reserved my U-Haul online the day before. I tried to do online check-in, but it wouldn't let me because the truck wasn't there. Fortunately, they had ONE left though it wasn't the size I needed. So it cost me a ton in extra mileage fees.
Lesa A. | Overall ExperienceThis facility is very clean, I felt my belongings were secured at all times. Never had an issue. The people working here are helpful and friendly. Thank you. God bless!
BERTHA C. | Overall ExperienceThe staff were helpful and responsive to my needs.
WILLIAM W. | Overall ExperienceThanks, for all your help Julie Myers on the behalf of Donald Speir
DONALD S. | Overall ExperienceEverything was easy!
Kharla S. | Overall ExperienceAll good moved out of state
TONY W. | Overall ExperienceGreat service. Office staff member was helpful and kind.
Cameron L. | Overall ExperienceNew management more than double the rent, and made me move my trailer multiple times. Office hours during the week should go to 6pm, not 5pm.
THOMAS N. | Overall ExperienceThanks
LEONARD B. | Overall Experiencewhen the new owners decided to double the rent I was paying and did not notify me of the price change I decided right then i was going to have to move out of my storage unit. I moved out on March the 3rd and when I asked if they would prorate or refund me some money since I was not there for the whole month of March but their reply was they don't do that which I think was very unfair. The new owners are there to make more money and are not considerate when it comes to the old customers that have been there for years. As far as I'm concerned they are charging way to much money for their storage units and I should of been refunded some money since I used the unit for 3 days in March..
JEANNE W. | Overall ExperienceI was very happy with the old ownership. They were caring, considerate and patient. They seemed to value their customers. However, the new ownership is very inconsiderate and impatient and perhaps outright disrespectful! They are very pushy and do not consider customers as valuable. They raised the rates by well over 100 % with just a 30 day notice during these harsh economic times rather than doing so gradually. I would never recommend this new ownership for anything! Thanks, Harold
HAROLD B. | Overall ExperienceMy experience was a challenging one. I was given a designated parking spot. It was specific. Unfortunately, management let someone park a trailer in my spot one day, which then was unmoveable for almost 6 months. I specifically elected a spot, but management was unable to move the trailer. The owner was helpful but the staff was abrasive as they were the ones that placed the trailer in my designated location. My voicemails were ignored, deliberately. When I called, the office attendant addressing calls said that I just need to find another spot. I did not want another one as the sun protection of my spot was ideal. He said flippantly "then go to another storage area". I asked to speak to the owner he said "no, you will not." He also indicated that he had been deleting my messages to the owner that were left after hours. Overall, I will let you determine my overall experience level at this location and at U-Haul. Luis Hinojosa
LUIS H. | Overall ExperienceWhen i got unit the walls were caked in dirt. I told the front desk and their response was we didnt get to clean out . I then complsined the drivethru had all glass and nails could they sweep and was ignored. I staued a month and left when all my stuff got dirt all over it
Theresa P. | Overall ExperienceI had a card on file yet I got charged a late fee in October. Then you guys more than double the rate I signed the contract for. It went from $40 to $89 without notifying me.
BRYAN S. | Overall Experience