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Alexia A | Online Move InSelf Storage Units in Montgomery, AL, 36108
U-Haul Moving & Storage of West End Montgomery
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U-Haul Moving & Storage at Court St
48 Mildred St, Montgomery, AL 36104 View Available Units2.5 miles from this location -
U-Haul Moving & Storage of South Montgomery
2333 E South Blvd, Montgomery, AL 36116 View Available Units4.6 miles from this location -
U-Haul Moving & Storage of Woodmere
2525 Eastern Blvd, Montgomery, AL 36117 View Available Units6.9 miles from this location -
Commerce Street Storage
1865 Commerce St, Millbrook, AL 36054 View Available Units8.1 miles from this location
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- 5,0 - Cote moyenne des clients
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Staff has good and bad people, but the bad people overshadow with their own personal agenda
Michael S | Overall ExperienceBusiness hours stated 7am. Business was closed.
Jessica C | Online Move InThe GM Brandon Hunter was unresponsive to emails or phone calls. You call the local # and it goes straight to automated phone for main company. Also Mr. Hunter does not check his records correctly and sends bills to people that are no longer using facilities storage units. Unprofessional!!!! There was no one managing actual U-Haul location. Was told by other location they could not get anyone hired there to stay so for the 2+years I was there NO was even onsite to see and correct issues. Some buildings were drove thru or destroyed and open with peoples possessions open and scattered on property. I lost 3 mattresses and leather furniture from a leak from ceiling that caused mold and mildew. I paid for insurance. I had to buy new furniture to replace what was damaged. The claims department only wanted to give $,1,000 total. I had insurance for $5,000 for both Facilities I had. And out of a $10,000 insurance policy they paid $1,000. No one even went out to facility to see damages or how bad the storage units were and the damage. This facility has made me realize I WILL NEVER USE THEIR STORAGE AGAIN!
Johnnie L | Overall ExperienceNice people
Benity M | Online Move InBrandon, the manager of this location is HORRIBLE! He would NEVER return my phone calls. I live in Georgia and I had to have my Mom who lives in Alabama to go track him down. When both me and my Mom called U-Haul yesterday to end my contract. Not one representative could get in touch with him. After a few hours and several call and complaints he finally called me back. When I began to to tell him how unhappy I was with him, HE HUNG UP IN MY FACE!
Rebecca M | Overall ExperienceNo one was in the store doing store hours
Melinda N | Overall ExperienceGreat customer service employee went above and beyond the Call of Duty. Keep up the good work continue giving great customer service
DEREK K | First ImpressionsAll the staff that I have encountered were very very nice and knowledgeable and helpful thank you all so much
Lisa B | Overall ExperienceLove using u haul
Sandra M | First ImpressionsBelow poor. My things were damaged and stolen from the unit and I still have not received any compensation.
Jessica M | Overall ExperienceApril was great at the storage facility. There were some computer access issues but she cheerfully helped get everything corrected. Our one way truck rental was good. The truck was clean, new and only could have used new wiper blades. It was a pleasant rental experience at pickup and drop off.
Kim C | First Impressions