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Kevin R | Overall ExperienceSelf Storage Units in Phoenix, AZ, 85006
U-Haul Moving & Storage at Phoenix Airport
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U-Haul Moving & Storage of Biltmore
2626 E Indian School Rd, Phoenix, AZ 85016 View Available Units2,1 miles from this location -
U-Haul Moving & Storage of Downtown Phoenix
410 S 2nd St, Phoenix, AZ 85004 View Available Units2,8 miles from this location -
U-Haul Moving & Storage at Papago Park
4950 E McDowell Rd, Phoenix, AZ 85008 View Available Units3,2 miles from this location -
U-Haul Moving & Storage at Broadway Curve
3425 S 40th St, Phoenix, AZ 85040 View Available Units4 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,5 - Cote moyenne des clients
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The customer service rep (Serena) was really nice to work with, after that most other items ere frustrating. I booked the facility on-line a number of week ago. Upon arrival I was informed that the unit was not available and their policy was to only hold a unit for 24 hours. It was frustrating and does not make sense that I was never informed the unit I booked was no longer available. I appreciate Serena working with me to come up with a solution. I was able to move my daughter's items in prior to departing town early the next morning. U-haul needs to look at is rules related to online booking and informing customers if there are any changes. My customer experience was not a good one.
darrell w | Overall ExperienceEveryone was terrific.
DAVID A | Overall ExperienceOn the whole, I'm happy with the experiences, however there are a couple issues that can be improved. 1) I'm aware that I must check in and out each time I visit the facility, however the access gate seems to get easily confused as to whether I'm signed in or out. When I left on Sunday, I closed the door, got into my vehicle and started to the exit gate, but remembered I left something in the storage unit. I went back to the door, but it would not sign me in. I went to the access gate and tried my code there, and it did not respond. I went back and forth a couple times and it did not respond - I had to call the office to come open the gate. 2) I am in unit 1010 - the bathroom is out of order there. I assume that will be repaired and made available?
Kevin W | Online Move InGreat staff and very polite and helpful.
David B | Overall ExperienceThe staff is great and very helpful and friendly
David B | First ImpressionsGreat team!
Genesis S | Overall ExperienceThe young woman and man that assisted me were very polite and professional…glad I stumbled upon them by accident….
UNITA K | First ImpressionsOver charge me. First time in years
Sharon Y | Overall ExperienceTerrific
DAVID A | First ImpressionsLighting was often out. Constant price increases inspired me to look for alternatives.
Alexander F | Overall ExperienceEveryone we dealt with was very helpful and professional
JIMAL T | Overall Experience