To start the ceiling caved in on my unit & it was SEVERELY INFESTED with vermin mainly huge rats. They ate through 90 % of my belongings including furniture. The owner Daniel was rude from day one until I left. To start he wanted me to sign documents that I already signed at the start of my rental with the nice young lady at the front desk. He followed me up & down the isle but I told him I was not going to sign the "same" paperwork I did in the office (didn't make sense to me). Then every time I called no matter what the circumstances it ended in him hanging up in my face, including to try to rent a Uhaul to get my things out after the rats. I had to go to another facility to rent. I wish I would have known these things BEFORE I left my property in the facility, before it was extremely infested. After realizing it was infested. He tried to rush me to inventory the damage but I made him aware he never offered me another unit to transfer my belongings to make it easier, as I still needed a space waiting for the closing of my home, his response was "YEAH…" I'm very disappointed & severely inconvenienced because I made a mistake using this facility. I would definitely NOT RECOMMEND it.
DANIELLE-Blade S. | Overall ExperienceAlpha Omega III
4905 Oglesby Rd, Powder Springs, GA 30127Évaluations des clients
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To start the ceiling caved in on my unit & it was SEVERELY INFESTED with vermin mainly huge rats. They ate through 90 % of my belongings including furniture. The owner Daniel was rude from day one until I left. To start he wanted me to sign documents that I already signed at the start of my rental with the nice young lady at the front desk. He followed me up & down the isle but I told him I was not going to sign the "same" paperwork I did in the office (didn't make sense to me). Then every time I called no matter what the circumstances it ended in him hanging up in my face, including to try to rent a Uhaul to get my things out after the rats. I had to go to another facility to rent. I wish I would have known these things BEFORE I left my property in the facility, before it was extremely infested. After realizing it was infested. He tried to rush me to inventory the damage but I made him aware he never offered me another unit to transfer my belongings to make it easier, as I still needed a space waiting for the closing of my home, his response was "YEAH…" I'm very disappointed & severely inconvenienced because I made a mistake using this facility. I would definitely NOT RECOMMEND it.
DANIELLE-Blade S. | Overall ExperienceGreat service.
sheila h. | Overall ExperienceWhile I was recovering from a stroke. My memory was jumbled....and I'd forget my storage payment because I was not notified .....I relyed on phone messages and mail from my other bills....but I got NOTHING FROM A/O, and paid late charges when I caught it up They repeatedly said they mailed me my statements....but I only recieved one statement last year......and that was after I caught rent up! I Paid it and moved out! Never again
PATRICIA G. | Overall ExperienceNo additional comments.
SANDRA T. | Overall ExperienceDan was alway excellent. Very helpful & kind every time. I've been a customer about 7 years now. Alpha Omega storage is great.
ALYCIA W. | Overall ExperienceHad valuable items in storage here while house was being renovated. Everything was in perfect condition - the piano is even still in tune!
MARTHA LONG M. | Overall ExperienceThey are friendly and the service is great cannot complain.
james v. | Overall ExperienceA family member has room at this facility. Would very much recommend Alpha Omega as a good place to use. Friendly and helpful staff.
TERRY B. | Overall ExperienceDan was very pleasant and helpful. I forgot to ask for a climate controlled space and it wasn`t available but he referred me to a sister facility that I was able to rent that day.
Privacy R. | First ImpressionsVery helpful!
Privacy R. | First ImpressionsDan was very helpful. Awesome service.
Privacy R. | First ImpressionsVery nice
Privacy R. | First ImpressionsGreat service! Dan was great and very helpful.
Privacy R. | First ImpressionsDan was very friendly and helpful. All staff was professional. Reasonable rates. Storage unit was very clean.
EDWINA B. | First ImpressionsThe service was great and the gentleman at the front desk was very helpful!!
Privacy R. | First ImpressionsDan was fantastic. Very good customer service. he gave very good instructions on using the code. Facility is clean and units are fine. Happy with the facility. would recommend it to friends.
Privacy R. | First ImpressionsI did not move into the storage. I needed a drive up unit.
Privacy R. | First ImpressionsStaff was very friendly and helpful. Storage is very clean and monitored regularly.
Privacy R. | First Impressions