My stuff was stolen and I'm very upsetmi
Thomas H | Overall ExperienceSelf Storage Units in Toledo, OH, 43606
U-Haul Storage of West Toledo
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U-Haul Moving & Storage of West Toledo
3011 Council St, Toledo, OH 43606 View Available Units0.3 miles from this location -
U-Haul Moving & Storage of Downtown Toledo
801 Washington St, Toledo, OH 43604 View Available Units1.6 miles from this location -
U-Haul Moving & Storage of East Toledo
855 E Broadway, Toledo, OH 43605 View Available Units3.3 miles from this location -
U-Haul Moving & Storage of South End
1415 S Detroit, Toledo, OH 43614 View Available Units3.9 miles from this location
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- 2,5 - Cote moyenne des clients
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The female regional manager for that area made no attempts to resolve the issue I had since August. Instead she yelled at me during the conversation. This unit was just for my daughter in college because every semester she has to remove her personal belongings from her dorm so instead of driving back to PA a storage unit made more sense. I had no idea it was this complex. Finally I received the help I need in October from Mr Cooper. Thank you Mr Cooper and Amicia for helping. Both of you would probably be the only reason I recommend any family to this location in Toledo.
Arlene O | Overall ExperienceHard to reach my unit but it's okay 😞
Constance G | First ImpressionsAlthough I was behind in my storage unit on many attempts to contact them to try to make arrangements they gave me the runaround with contacting the manager instead of her taking accountability for the fact that I never got an opportunity to speak to her prior to my things being auctioned she decides to prompt me with how you guys attempted to contact me through phone and mail and disregarded the fact that I was explaining to her each time that I called in her staff told me she was not available and would call me back the next business day nevertheless that never happened until the date of auction and then it was just thrown in my lap like it was all my fault that we were at this stage and my things being auctioned that same day with no communication prior with each other besides mentioning the collection calls and letters again disregard it I was reaching back out myself with no success of getting a hold of her
Lashonndia G | Overall ExperienceGreat Service!!
EMILY L | First ImpressionsIts rates are higher than most, but overall my stay with u-haul was good.
Peggy D | Overall ExperienceHad the police called on me for nothing. Wanted to put a lock that I did not have key to on my paid unit.
Lamario B | Overall ExperienceI was charged time for I did not use at the facility I was trying to talk with what a Representatives hard contacting them
CLAYTON S | Overall ExperienceThanks Malachi for all your help I really appreciate it
Jerome G | First ImpressionsWe were not able to use the storage. No access to it, it was too high and no ladder in sight and was still charged for it.
Armand C | Online Move In