Although I was behind in my storage unit on many attempts to contact them to try to make arrangements they gave me the runaround with contacting the manager instead of her taking accountability for the fact that I never got an opportunity to speak to her prior to my things being auctioned she decides to prompt me with how you guys attempted to contact me through phone and mail and disregarded the fact that I was explaining to her each time that I called in her staff told me she was not available and would call me back the next business day nevertheless that never happened until the date of auction and then it was just thrown in my lap like it was all my fault that we were at this stage and my things being auctioned that same day with no communication prior with each other besides mentioning the collection calls and letters again disregard it I was reaching back out myself with no success of getting a hold of her
Lashonndia G. | Overall ExperienceSelf Storage Units in Toledo, OH, 43606
U-Haul Moving & Storage de Monroe St
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Great Service!!
EMILY L. | First ImpressionsIts rates are higher than most, but overall my stay with u-haul was good.
Peggy D. | Overall ExperienceHad the police called on me for nothing. Wanted to put a lock that I did not have key to on my paid unit.
Lamario B. | Overall ExperienceI was charged time for I did not use at the facility I was trying to talk with what a Representatives hard contacting them
CLAYTON S. | Overall ExperienceThanks Malachi for all your help I really appreciate it
Jerome G. | First ImpressionsWe were not able to use the storage. No access to it, it was too high and no ladder in sight and was still charged for it.
Armand C. | Online Move InEveryone that helped me out with what I needed was very polite and waited on me with patience and did not rush me. They all were very concerned with my doing what I had to do. Thank you so so much Omer and staff.
Judith T. | First ImpressionsJust Awesome
TRACY E. | First ImpressionsHard to say. I realize I didn't need to use the unit and still had to pay for price without even accessing it. Also my card was charged twice.
Elijah J. | Online Move In