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Paula G. | Overall ExperienceSelf Storage Units in Washington, MI, 48095
U-Haul Storage de Romeo
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U-Haul Moving & Storage of Rochester
6875 N Rochester Rd, Rochester Hills, MI 48306 View Available Units8,9 miles from this location -
Lakeside Budget Storage of Sterling Heights LLC
13120 Hall Rd, Sterling Heights, MI 48313 View Available Units
(U-Haul Neighborhood Dealer)11 miles from this location -
U-Haul Moving & Storage of Clinton Township
43920 N Gratiot Ave, Clinton Township, MI 48036 View Available Units13,6 miles from this location -
Lenox Square Storage
37570 31 Mile Rd, Richmond, MI 48062 View Available Units13,7 miles from this location
Autres U-Haul Services
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- 4,0 - Cote moyenne des clients
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Team was very helpful corteous sign in and sign out very smooth
Randy H. | Overall Experiencethe staff was very helpful and friendly. A staff member even showed me where my spot is to park my RV
Susan J. | First ImpressionsIt would be nice if for the interior units the discrepancy at the door w the 2 steps/ledges were filled in
Sally H. | Overall ExperienceCustomer service was the worst I have experienced. The so called manager was so unfriendly. Not sure if uhauls policies are that stringent but it felt I was attempting to get into Fort Knox as opposed to renting a uhaul product.
Renee K. | Overall ExperienceI rented a truck to move from storage to my new home (from U-Haul direct, not the facility). When they called to verify they said I will have to get the truck from a different location than where my storage unit is, but that's not what it said when I made the reservation online through the app And then when I got the truck it had a little over a quarter tank. When I was done I put gas in it and took a picture, and dropped it off at the Wixom location which was closed. They said it was just under a quarter tank when I dropped it off and they charged me $60. I called and was told that it was just under a quarter tank and they couldn't do anything. Even if that was accurate, $60 for 2/16 of a tank? The location on 31 mile rd in Romeo was very nice, but I won't be renting from U-Haul again.
Todd R. | Overall ExperiencePrice is gotten way to expensive. And I didn't want to have to pay insurance for Christmas decorations I stored.
MICHAEL J. | Overall ExperienceFrom the beginning Stephanie was extremely nice and helpful. I called many different storage places at first and Stephanie was the only manager I talked to who acted like she cared about my situation. I was glad she was manager over the years because she was such a pleasure to work with.
JACOB D. | Overall ExperienceStaff made the process difficult.
Renee K. | Online Move InHave been using them for a few years now. Decided to down sized. Didn't need as much room anymore. They were able to find me a smaller unit. The move went smoothly. They are very nice to do business with.
KATHY T. | Overall ExperienceAWFUL! Had an RV stored for 8 years, used Uhaul to store our home when we moved. Picked up RV and the Catylitic converter was stolen, the house manager (Stephanie) was less than helpful, had to contact corporate. A month later we emptied our 3 storage units and one of them were leaking and ruined several boxes of antique games and important personal items that were stored off of the ground. Again, Stephanie was oblivious to our property damage and not willing to correct the problem. I would NEVER use this place again. Save yourself the hassle with this place.
Renato B. | Overall Experience