Do not go there. They are thieves and stupid greedy management. Walked in , Called and emailed regarding that we left storage but they are still charging us .
gurbir singh | Overall ExperienceSelf Storage Units in Windsor, ON, N8X3J6
U-Haul Moving & Storage de Devonshire Heights
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U-Haul Moving & Storage of Windsor
2890 Dougall Ave, Windsor, ON N9E1R9 View Available Units0,9 miles from this location -
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U-Haul Moving & Storage of Old Castle
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U-Haul Moving & Storage of Forest Glade
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- 4,0 - Cote moyenne des clients
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I've used UHaul storage trucks and storage several times over the last few years. The staff have always been very polite and helpful. The storage trucks and units are always clean and well provided for. I have no complaints whatsoever. If needed, I will use UHaul again in the future!
Katherine Chartrand | Overall ExperienceI had really good experience I will def would come back if I need too …. . But there was one litttle issue … there were at times the where uhaul employees would take the spots where u can park inside the building when they were there doing their thing …. And I couldn't park inside and made it harder for me to drop off things and or pick up …. Especially when there was rain …. This was upsetting to me … other then that it was real awesome
Isela Goertzen | Overall ExperienceI think there should be discounts for the long term customers .. I moved out as it was too expensive for me to pay $200 monthly and I’ve been their for more than a year
Sayda Atta Elmanan | Overall ExperienceA bit expensive compared to similar facilities but very good otherwise
PURNA KALONI | Overall ExperienceAwesome service thank you!
Michael Lattanville | First ImpressionsWe purposely chose this facility because it has 24 hour access. However, when we got there, it was so confusing how to get access inside. there's a couple of different places to put your access code in and no one explained that. In the dark at 2 o'clock in the morning, not knowing what you're doing and having to wait on hold for some out of town help and then having that person say there's nothing else that they can do for you to figure it out. It's very frustrating and disheartening. (however, this person was super nice and super understanding, and very sympathetic.) When I finally did figure out that there was a different entry door, I set the alarm off on my own storage locker! And then thought the police were coming to get me! Instructions on exactly which door to use and where to go are not clear - Especially when you do it online and you don't actually speak to a person at that facility. Even though there are instructions, After a long day of moving and being late at night, I wish I would have had the option to have someone walk me through step by step. The free carts at the door are extremely handy and the facility is very clean.
Cheryl Dwyer | Online Move InI'm not one to write bad reviews because I know it can affect someone's job, but I have never met such an unhelpful group of people and difficult on top of that. If I ever needed to resolve something I would have a better chance of going into the store because there was a low chance they would pick up the phone. Most of the people there didn't know how to do their job as one employee would tell me one thing and someone else would say something else. We have a missing vacuum I was told they would look at the cameras to see what happened to it, and never heard back from them again. The only good thing I can say is that they put us in a good storage unit that was 24/7 other than that this was the worst year having to deal with them.
Rose Cyriaque | Overall ExperienceI absolutely love dealing with uhaul. I have no worries about going to any location all the staff is friendly snd do what ever they can to help you in any way without hesitation.
RACHAL JOHNSTON | Overall ExperienceDealing with Jacklyn and Nicole at the Dougall location was easy and simple. Such great and understanding people. Always a pleasure doing business with people who care. I definitely recommend this storage facility. **********. Yes, a 10 star rating. Thank you guys !!
Mark Deblock | Overall ExperienceStill in progress of moving stuff into our unit
Cory Gravel | First Impressionsi will never deal with uhaul again this manager at this location is pure trash and this location is the worst customer service i have ever seen
Stephen Lalonde | Overall Experience