My storage unit was robbed less than hours after I rented it, the property is poorly managed and kept by the employee's! When I reserve the unit online it was said to come with a free lock as the one I rented before it did, yet when I go to the store, not only didn't they have my reservation I made online, it cost more? Because of me being disabled I asked for one close to the unit I already had there, and was told I could get one close by if I reserved it, which I did, but when I got there it was already rented, and I was given on on the other side of the yard, in a shady area, where I saw a homeless guy come out a 5x5? I told the manager that the lock was free and was told by her it wasn't, and refused to pay for one, I asked her could she put a lock on it and I'd return the next day with my own, that I didn't bring with me, thinking I was getting a free lock? She said she would walk down with the lock when done with the 2 other people after me, and she never showed up, 20 minutes before closing I called the office about the lock, and no one answered at all! When we drove by the office, at 7:05 pm, the lights were out and doors locked, but she said she was there until 7:45 pm? When I returned the next morning with the rest of my belongings, I found that my entire unit was trashed, and My things gone! With 3 locked boxes broken into and 1 gone, all my things gone! And they won't show the video footage of it to me? I just want to be made whole Uhaul!
DAVID M
Affordable Furniture
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Atlanta, GA 30311
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Good job
Angela GParking lot is too congested. Should have a separate space for U-Haul drop offs
MAYA BIt was dark when we got back do the area was dark and people were loitering around.
Doris Di had to wait an hour for my truck. they wasn't even open prior to my reservation time. I lost an hour of moving time with my movers.
sherita c