Had a few issues/concerns. Was contacted by "regional manager" John Vandan to discuss the issues, and the attitude that was received was hugely unprofessional and unacceptable from someone in that position. Also, as usual, with uhaul being the only company that offers these services, the overall experience was very very poor. Changed my reservation, which resulted in me having to take an additional trailer due to space miscalculation by uhaul employees.
Rorie M
North East Limo
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fort Mcmurray, AB T9K0T4
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Very quick, professional and efficient would definitely use this location again.!
Mike LParking lot is super tight and a pain for backing up to a trailer, especially for drop off it was very tight for Backing up the trailer into a parking spot. Also would be nice to have a jack on the trailer to be able to unhitch if needed while I was renting
Brady MChange your employees who work at that location. They are rude. I was told the gas tank was full but it wasn't. Both branches that I called gave me bad service. I was told to see one of the branches but there was no branch to the address I was given. And when I returned the truck I was told that I had to pay an extra 268 but when I complained the girl at the counter checked my contract and she found out the person who did my contract made a mistake. And I got 267,9 refund. So much more to complain.
Melchor BClean truck would be nice with full tank of gas so one doesn’t have to guess or stress of having lower gas levels when they drop off the vehicle.
Dhruv P