The driveway where my truck was parked is on an incline. It was very icy and it was difficult to get out of the lot. Lastly, after going through the return process on a browser on my phone, the U-haul site told me to finish the return process using the app. I downloaded and installed the app, but I did not see what I was meant to do on the app to finish returning the truck.
Arliss G
The Barbers Lounge
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Kansas City, MO 64134
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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This was the second time in 2 weeks we returned a U-Haul vehicle to The Barbers lounge and there was nobody there!
Debra BIt was a nightmare. We had problems with the app at this location for 1 hour. We had to drive across the street to talk to customers service to help us through the process! This neighborhood area is dangerous and frightening! We will never go there again and the app didn't work at all. We had to use the website.
claudia ANo one was available and was unreachable by phone!
Debra BI didn’t know that the barber shop was part of uhaul and was needing a little more explaining of how everything worked
Linda D