Place wasn't open. I called the # on the door was transferred to an answering service. I was given another address to go to pay for my rental. My credit card was already charged before I was even given the key to the truck. I'm glad Beckworth variety person checked. He was very nice and helpful. I'd give him a 10 out of 10.
Charmaine Miller
Fanshawe Rental
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in London, ON N5V1Z2
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Service at this location was inadequate to say the least. Instructions on the website to pickup keys were wrong and there wasn't anyone at the facility to help. Lady on the phone was very helpful as much as she was able, however we waited for a very long period of time before a manager finally called back and mentioned where the keys were. Really unimpressed with this.
Mitchell McIntoshDrop off was fine
Matthew EadesExcellent place to rent a trailer. Speedy service. Great staff.
John Van De LooConfusing signage on where to park since containers and other businesses on lot. Returned on a snow day and the lot has not been cleared or salted. Got truck stuck in snow and was lucky to receive help from nearby neighbour. Spoke to staff on phone but were not present at location.
Nils De Groef