The person who helped me rent out the Uhaul hadn't used the system in months, I had to wait for over 10 minutes for the computer to even turn on for them to not even know their login info. Thankfully the Uhaul person she called (Jacob) was able to help and got it rented out to me. The trailer door was very difficult to open and close like it was super dirty or something. When I brought the trailer back later that day the new person there had not even been given training for Uhaul and told me he was supposed to have it 2 months ago but they never did it. He had no idea I was even supposed to bring back the trailer let alone what to even do. I had to drop it off outside alone and then contact Uhaul by myself over chat which no one responded to so I requested a call back to which once I got it I still had to wait on hold for over 15 minutes before someone finally answered. Thankfully that person was able to help and made sure to make notes of when I dropped the trailer off so I didn't get charged a late fee or anything.
Alyssa Hazelton
Cheema Market
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Mc Cleary, WA 98557
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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I agreed to $20,95 online for 10 minutes and not even a mile - in fact it was right across the street. you added safe move after I already said online i didn't want it. I've been with U-Haul for 51 years and this is an outrage. i brought you in the reservation number and everything.
KATHERINE LIKELYOver charged
Deborah WordenProvide movers at no additional cost or atleast pizza and coffee!!
John KingEverything went very well.
Terence Ross