Vehicle needs to be cleaned before next customer's use i.e. being that we are in a pandemic (COVID-19). General Reservation should make sure not to overbook fleet as it caused a major problem and disservice for me and my family. I had movers present but NO TRUCK available to LOAD!!! HORRIBLE!!! Luckily my movers agreed to come back the next day to assist with the move. The store manager at the EAGLEs LANDING Pwky store did not show any empathy in regards to the disservice of unavailable trucks i.e. when I reserved the truck a month in advance. (NO 26ft trucks were available at 11am the day of my move) I didnt like the fact that I was charged an extra day when I was inconvenienced the day of my reservation I am requesting a refund of $39,95 please and thank you.
Anthony Davis
Allbright Auto Sales LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in McDonough, GA 30253
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- 5,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Ashes in the ashtray Nothing and no one on-site to assist Truck parked behind a HUGE pothole forcing you to drive through it immediately.
Alden JacksonActually care about the customers time and effort, make sure vehicles are ready and be better organized across locations
Tashara FussellThere was no dolly when I ordered one.
Shavar LesterBelow average for a 26' truck and a vehicle tow. There is a Uhaul closer to my new home.
Ayman Shahid