The people at Maktech were very nice. The truck did a great job.
Steven B
Maktech Fleet Solutions
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Melissa, TX 75454
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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I was unable to use the phone app, not for picking up nor returning the truck. The app said it was unable to confirm that I was at the right location. But when I clicked on the "Location" icon, the blue dot accurately showed where I was. I was unable to get a response from a human, either from trying to chat with an agent or calling the phone support number. You need to either fix your technology or make support more readily available when it doesn't work.
John MDifficult to find! GOS on Maps took me to intersection of Hwy 75 & Melissa Road!!!! When I called. I reached a worker in the back. He told me it was near Sonic in Melissa ... a big red building. I entered Sonic in Melissa ... drove there .. & saw the big red building. Took a while to find this place!!!
Elizabeth SThe new Truck Share and App based rental is completely broken. Inventory is inaccurate and the local operators do not have equipment setup properly to allow the "automated" intent of the process to work. After I made my reservation I was shifted to multiple other locations, assured access but ultimately left with out. This caused me to have to hitch hike after being on hold for 30 minutes all in the cold weather because Truck Share locations have no humans and a broken system. Upon check in of when I finally got a truck from an alternate location I was forced to take pictures three times of the vehicle ultimately never seeing a success in the checkin. The charges were also double what I was quoted on the rental reservation. I would not recommend this to my worst enemy.
Brandon SGreat customer service. Melissa was very friendly and informative.
Chirag P