I show up and its automated on the app, but the app isnt working. Cant find my location. Wont scan the bar code. The office (3rd party) said they are at lunch and would be back at 2pm. I come back at 2pm and its still locked. I wait......30 mins later they are still not back. I call customer service and it takes another 30 minutes for me to be walked through the process and get the keys. I reserved a dolly, paid for the dolly...but no dolly was in the truck.
laura w
Star Mini Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Mesa, AZ 85204
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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The costumer service I got was exceptional this location is absulutly wonderful I will only use this location for my business.Albert is the agent in which I did my business with he was very friendly and understanding .Albert shows the customer that some companies care . Thanks for the great experience.
nikona gGreat service
maria rI had reserved moving blankets but was told they were not available and this really messed up my move. I did not find this out until the evening before I was to pick up the truck.
Kyle SPhoned twice to let them know I was in town. No answer or call back.
TOM S