the customer service was friendly and quick. The key holder was not working correctly. The brakes were not in good working order.
CARMEN T
Compass Self Storage #203
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Rochester Hills, MI 48307
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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I picked up after hours I could not get the truck to start so I never use it! I would like a refund please
Evelyn EThe drop off closes at 2 in the afternoon. It was very confusing for me to verify what I needed to do to drop the truck. The E-mail recipient on my phone was such small print I couldn't read what was needed. In person service until 5pm is what I expected.The return was trouble free , but my worries about a penalty or some other issues over night were constantly on my mind. I wish they had longer ( retail like) hours Monday through Friday!
Daniel NI drove 7,6 miles, started the truck 4 x but never left it idling and was charged for 10 gallons of gas. That is absurd. The location had one close gas station, a tiny Speedway on a high traffic intersection. I was ripped off. This truck must have a mechanical issue if this trip used 10 gallons. Place closed early (2pm) so I was subject to self checkout with no recourse for the fuel charge.
Michelle PWonderful staff who answered all my questions and offered some advice too. Been going to this location for the last 6 years or so only because of their honesty and treatment to customers! Thank you!
Stephen K