This is a very small location. The counter person did not seem to fully understand the process. They were also a day late reporting the return the equipment.
DON N
Skips Auto Service
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Scotia, NY 12302
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Not all the equipment that I had ordered was available for pick up.
Sarah WPlease keep providing the excellent customer service! Thanks!
Mary RTook keys. Didn't say anything else
Joseph OI had to wait an hour for final approval via my phone to get the keys out of the lock box. Through the process I talked to 4 Uhaul reps and my reservation got cancelled once. I was scheduled to pick up at 9:00am and dint leave with the truck until 10:08. This is not the fault of Skips Auto Service. This is Uhaul inability to instruct their customers on the process they need to go through and the length of time it takes them to approve your info via your phone. Customer service also isn't a help. They just tell you to follow the phone prompts and can't assist with speeding up the process. An hour! Why isn't this done prior to pick up. Nonsense.
GARRETTMATTHEW S