(1) Any kind of written instruction ahead of time to expect the truck in a field with a lock box off of the road and no business or building would have been suuuuper helpful. There is a Uhaul sign, but it isn't illuminated. I picked up in the evening, couldn't see the sign, and was very confused on where to go. Lighting it would help a great deal. In addition, the app kept telling me I wasn't at the right address until I literally stood next to the truck. (2) There is no curb ramp. You should add one, as driving a 26' truck over a full curb at an angle (there's not enough space to take it straight on) was pretty nerve wracking as someone who doesn't often drive large vehicles. AT LEAST note that there isn't one in the written instructions ahead of time so the customer doesn't waste their time looking around for one and then just "hope this is what I'm supposed to do".
Brett C
K&P Welding
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Scottsbluff, NE 69361
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Was just an empty lot No building no nothing. When we called them they said they had moved. You would have thought with all the text stuff and when I said what time I wa bring back that would have be said. Pretty poor on Uhaul communication dept. Then they said to just put keys u set the seat and not lock it.
Kenneth CNothing. Everything was great
MICHAEL LWouldn't recommend because of my experience in Idaho.
Pat SVery nice and friendly staff
Richard F