Lock was frozen, app didn't work properly, truck covered in ice. Took 45 mins in freezing weather to pick up. Truck location was 40 miles from my reserved location
Michael B
American Dream Tax Sycamore
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sycamore, IL 60178
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Was not there for pick up per the initial contract and charged me 1,5 gallons of gas and it came back at the same level. In addition, it took 4 or 5 days to get the bill.
Derek PI originally asked for a 16ft truck and they only had a 10ft truck available. So it ended up costing me hundreds of dollars more in miles and fuel. I wish there were more options and had one-way trips available.
Eric SI dropped off the U-Haul and put the keys in the drop box, when I went to go inside the building was closed. Since I had already dropped off the keys I couldn't finish drop off procedures on the app. I left a voicemail. I got charged for an additional $150 even though I had the gas replenished and u-haul returned an hour early.
Kari GDidn't help with the tow dolly.
Patricia G