10 minute transition took one and a half hours. First the representative didn't have his password to login. He had to use my personal phone to finished the transaction. The truck he rented me didn't have any gas. He recommended that I put $35 in the tank when I went to fill up the tank there was a hole in the tank I had to wait around and get an another truck. I'm very disappointed. Was not able to finish my project.
Delvin Miller
Shell
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Vallejo, CA 94590
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Really bad customer service and they took 2 days to close out the truck and said that I used it for 2 days when I only used it for 1 day. It was the worst experience I've had with Uhaul and because of this experience, I will not be using UHaul again.
Alejandro Chan-ArtigaThe location is a bit seedy. The people were great, very friendly, very helpful, and made the process very easy. They did exactly what they said they would do.
Barbara Weaver LloydFriendly staff
Maria ArriolaReservation was not available due to inaccurate hours in U-Hauls system. It took about 2 hours for the whole ordeal and never was able to get another vehicle. Absolutely terrible service on U-Hauls behalf.
Nicholas Johnston