Nothing. The employee was helpful and pleasant, and equipment was just fine.Julia S.
Trailer Rental & Towing in Acton, MA at Moran Leasing & Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Acton, MA 01720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4 Average Customer Rating
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Excellent service. Efficient, polite and van was clean. Thank you!Joseph C.
Actually provide the equipment that was requested and paid for.Chad B.
Nothing! We have rented from this location so many times when my mother passed away and now when we are moving and it is always excellent. Uhauls makes everything so easy and the people at this location are great.RICHARD W.
Used them several times. Always excellent service!Beth N.
The young guy at the counter was super! Kind and sweet. Hope he's there if we ever need to rent again. :)Michael M.
Thank youAnne H.
The driver seat in the truck was in terrible disrepair. I had to visit the chiropractor after driving because it threw my back out of alignment so much.Jerome T.
The app is terrible. I had full 4G LTE service and it took me over 50 minutes to sign out my truck and I had to call customer service for which I was placed on hold for an additional 10 minutes. The truck was fine but the overall experience was abysmal!Jerome T.
The Driver seat was a wreck, whole side by the door was crushed and i kept sliding toward te door as I drove. The app and website wouldn't let me check out at the location, fortunately they were open with a person in office. But on return it happened again and I was unable to check the truck back in and they were closed by then. Had to leave kets and a note to not be charged 20$ for making them do the return.Laura M.
Staff was friendly and helpful.Kirsten S.
My employee had a flat tire which took a few hours to get fixed and cost me some productivity for the day. However, Brian at the Acton location did a good job in facilitating the repair. I got the truck back to him early as he had someone waiting for it. However, I was quoted $0.79 a mile and was charged $0.99. I'd appreciate a refund for the difference.scott R.
Ends up very expensive.Samish Menon T.
We always rent from this location or the one in Lowell. I Acton is nice and close for us and always good. Once he could have been a little cleaner but that was OK he offered to vacuum and I said no problem. We will rent here againRICHARD W.
1) couldn't use app to log in, it was down 2) Return got messed up, they were closed and I was back before my time was up so did the online return, I returned the keys and then needed photos. I had them but it would only let me take one not upload the ones I had already taken of interior and dashboard for milage.Laura M.
Matthew was great. Friendly, efficient and helpful.Mark F.
My go to place for trucksJames W.
this facility is a model for the others around, I don't see a lot of room for improvement. there is not a lot of friction in the system, the process was quick and easy. this is my second time using this outlet in the past month or so, and both experiences have been more than I could ask for. the sales associate was friendly and courteous, fully informative and warmed up the van and brought right up to the office door. I accidentally didn't press the continue button when I was making reservations, so when I showed up there was no van for me, but the sales associate handled my problem perfectly, and had the next size van available. we were on a tight budget moving someone with a fixed income and even that bigger van was affordable. 100% will recommend moran u-haul to friends and family.William P.
Loved the backup camera in the rear view mirror. It made turning around and backing up a lot easier. Very clean!Sonja M.
The truck had wipers that didn't work, wiper fluid that didn't work and a windshield that had been â€œrecently replacedâ€ but the trim was coming off and wind was coming in. And I had to drive in a blizzard.Beau R.
The check engine light was on. I notified the agent at the site before driving away, he said to ignore it. You might want to fix it some time. It didn't cause a problem that I could see though.William A.
When we walked into the office to arrange for a rental, I was struck by how clean the facility was. The staff are professional and helpful. And it's about 2 miles from my home so that's awesome. Thanks for a great experience!linda L.
Very professional staff.Ralph A.
Everything was top notch for real. I even had to call store later that day to ask where hazzard lights were. The guy went to check another van on the lot just to be sure he was right. Got back to me quickly. Will be back.Steve L.
My experience was great I got the advice i needed before the trip, and Matthew was great about adjusting for my error on my reservation. I received excellent communication and professional service! The online checkin and return was straightforward and convenient My van drove sluggish in the lower gears but was great on the highwayIrene W.