I booked online and when I got there at 9:15 for my scheduled 930 pick up....the business was closed. There was another gentleman trying to pick up his U-Haul that he had scheduled to pick up at 9 AM and could not get a hold of anyone to get the keys. Neither of us had received text of how to pick up the vehicle. I did the online registration. But again the business was closed when we went to pick up. Finally a guy that used to own the business happen to stop Buy to put some things in storage which was right next to the building and he was able to help us out. Finally between 1015 and 1030 we received the U-Haul.Whitney E.
Trailer Rental & Towing in Anderson, IN at J & New Automotive
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Anderson, IN 46016
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 9h am à 5h pm
- Mar - ven : 8h am à 5h pm
- Sam : 9h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 6/18/2021: 8h00 am - 1h00 pm
- 6/19/2021: Fermé
- 6/26/2021: Fermé
- 7/3/2021 - 7/6/2021: Fermé
- 7/10/2021: Fermé
- 7/17/2021: Fermé
- 7/24/2021: Fermé
- 7/31/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Anderson, IN 46016
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Great customer service. Easy in and out. No hassle. Return of my van was as easy as the check out. Thanks.Thomas H.
We had an appointment to pick up at 8, we did not leave there until 9:30. No one was in the shop when we first arrived so we had to wait 30 minutes for someone to arrive and help us. We they got there, they told us the truck had not been inspected or cleaned yet and then when they went to do it they did not have the keys. We had to wait for another customer to arrive with the keys and finally get it ready for us. We're also concerned they gave us the wrong U-haul because when we tried to return it after hours we had problems with the mileage and could not return it. Very poor experience and we are very upset because it had a great impact on our very long trip.Lena M.
Dude was funny as hell when I picked up good ppleCHRISTINA S.
Had all the right equipment, quick check out!Rachel O.
Detail clean the cab of the truckDOMANIC W.
More trucks on handJAMES A.
Super great place I will refer all my friends and family to this place super great bunch of guysJoe R.
The guys were awesome and explained the contract greatly and equipment was clean and it worked great with the wrestling ring for IPW wrestling. Thanks so much JoeJAMES R.
I really appreciate the effort of this location to represent UHaul in Anderson. I find this location to be an asset to the community.MARQUEST H.
There's no lights in the parking lot so picking up a truck in the dark is very difficult. the lock I was told to use was not working properly and I had to mess with it in 25Â° weather for at least 20 minutes.Kenneth C.
Awesome experience!Francisco R.
The headlights barely emitted another light to drive in town at night, no way would I take it onto the interstate. The windshield was cracked all the way across the top. The check engine light was on! The gear selector in the dash did not match what gear you were actually in. The pickup location was dark and at night didn't seem like a safe place. I intended to rent from a location in Chesterfield because that is close to my home. Your company instead sent me to the Lansing in Anderson on Main Street. I had to go there to log onto the app to get the vehicle, the next step told me to drive to where I wanted to rent from in Chesterfield. On my way there I get a call from uhaul out of Indianapolis setting off I have gotten my rental truck. I replied no that I am on my way to the second location. I am them told how wrong I am by your company, regardless of what the app told me. The entire conversation I was talked over and interrupted by your caller from Indianapolis. Check your recordings, it's all there! Never again!Brian B.
Outstanding customer service!Steven T.
I was concerned the whole time I was driving it that it was gonna break down.Misty H.
They were awesome and very nice and very helpful and showed me how to use the equipment and open back door even came out made sure is was wiped down before used the truck Thanks very much.joe R.
Amazing customer experience. Will be using again next week.Stev H.
would have appreciated knowing up front about the (non-)availability of the appliance dolly I rented. Other than that, very helpful staff and fairly straightforward process.Julie W.
The facility was closed so I used the mobile pick up. However, my ordered included moving blankets and those were not in the truck ready for me. So I had to call customer service and arrange to pickup blankets at another location which was inconvenient.Jeffery S.
Overcharged by 150 dollars and only refunded 60 of it.Sheila P.
Make sure that all of the things requested are with the truck. I asked for a dolly and it was not in the truck.Dalerae O.
J & New was closed for drop off.Sherry B.
The renter was very kind and accommodating but the trailer that had been returned for us to rent had no taillights, at no fault of the vendor.. Understandably, we were downgraded to a smaller trailer. We just feel the rental price should have reflected the smaller trailer vs the slightly higher price of the larger one. Thank you!Mark F.
Rude when I ask to fix the lights and would not do the repairs I drove home with only part of the lights workingJames W.
A way to secure rental returns...Eric H.