We did not get the furniture blankets we requested. The online system tried to charge us for fuel, even though we left more in it than it had when we got it. Truck had a filthy residue on the center console, dashboard, floor, and middle seat, plus trash (empty food container) on the dashboard and an ashtray full of cigarette ash. I had to clean the truck out before driving it. U-Haul's online system originally double-booked us with a truck from another location (Ashland Simply Storage), but that location was really good and found us this truck instead. I'm happy with Ashland Simply Storage, unhappy with the cleanliness of the truck (I guess that's Global Pack and Ship's issue? I'm not sure), and I'm very unhappy with U-Haul's online system.Sarah C.
Trailer Rental & Towing in Ashland, VA at Global Pack & Ship
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Ashland, VA 23005
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam - dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Ashland, VA 23005
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
1) When I returned my truck a day early, I called the UHaul hotline to turn it in and drop the keys off. They told me I would be getting a refund for the unused day. However, this refund did not come and when I called UHaul, they said they would not being giving me one. Uhaul needs to inform its phone answers about their actual policies, so that this kind of inconsistancy doesn't keep happening. 2) When I go the truck, I did a video tour of everything. My gas was a at approx 7/16 (just below the half). I refilled it to this same line, but I was charged extra for being 4 gallons under. I did another video tour around the vehicle for my return and the gas gauges are the same...Gregory F.
Great costumers service very helpfulSHANEKALASHAY A.
Very friendly and compitant attendent.WILLIAM B.
The booking system needs to be more clear about the mileage charge. We were not expecting the extra $60 fee for miles. We definitely will not be doing this again and we have four college age children who always seem to be moving somewhere. NEVER UHAUL AGAIN because of this surprise charge.STEVENJOHN S.
Fix the system. Make it easier to check in and check out.MASONREIGN S.