It's been a pleasure doing business with youLARRY S.
Trailer Rental & Towing in Austin, TX at Travis Used Cars LLP
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Austin, TX 78741
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Respond to customers when they put â€œ I don't understand these chargesâ€ and cite the reasoning. I was charged without any explanation at all.Page P.
I was charged $201.02 . From start Pick up Rental truck at 10:15 AM ON 3-31 -2021 24 Hour. So I Returned U-Haul on 4-1-2021 at 3:10 PM. 16 1/2 miles at .89 cent a mile. $201.03. And $29.95 a day . I was over Charged. All is misleading. It's not right.Christine O.
Easy in & out location close to I-35 in Austin,Tx.TIMMY R.
You guys were awesome! Thanks for the 1:1 service and attention.Asad M.
Great people and easy to work with.CHRISTOPHER M.
Justin was very personable and attentive.LAUREN S.
Not during office hours. Luckily some other people were who helped direct us where to park.Blake W.
I didn't receive the equipment I requested. This is the second time (2/2) that this has happened to me at U-haul. It's never happened with another company. A simple heads up would be appreciated and would have saved me a lot of grief. I was depending on having a dolly to move heavy items and had a really difficult time moving them without it. You all really let us down and put us in a rough spot twice now. Next time I will cancel my reservation entirely if my equipment is missing.Phillip C.
Provide some clues to where the lock box is for the keys. I walked around for an hour trying to find the lock boxSteve C.
This location's service was excellent. It was conveniently located and saved me from the awful I-35 traffic which is always a good thing.Kathryn T.
Pricing, charging .79 cents per mile is obscene.Christopher H.
Great crew, awesome customer service! 10/10 recommendChristopher R.
Seemless and quick process. Would rent from this place again.JEROME PETER M.
Staff was very friendly and able to answer all question I had.Walter B.
Not much to improve. Only one person doing it all. Probably could use some help. He was very nice and upbeat the whole process.Linda B.
Dog hair, filthy cab, bird poop wind shield, broken large side mirror , two leaking tire valves that had to be replaced en route at commercial tire shop, remainder had low tires, only 7 blanket wraps on site. Basically a hovel of a business.Lynn F.
The app is UNUSABLE. I had to try at least 20 times to get through the check-in process, and 30+ times for the check out process. I eventually gave up on checking out and had to call customer service. This was on both the app AND the website. EXTREMELY frustrating and pretty much inexcusable for this kind of service. Fix your damn servers.Matthew D.
Extremely upset that I rented this truck to get a piano and drove out to round rock only to discover that the truck didn't have a ramp. Had to figure out how to lift a 400lb piano in and out of the truck without a ramp. Drove back to the location I got the truck and no one was there. Drove to the slaughter location and was told I would have to return the truck and get a bigger one (pay even more money) because they didn't have any ramps I could use. Ended up taking way more time than needed, and doing damage to the piano that I just paid for getting in and out of the truck. Awful experience.megan C.
No specific drop box for the keys to be left after hours. Process is super confusing online.Baldemar C.
Very nice and worked with my schedule/needs.Alex M.
The mobile app for self check-out is not the best and caused some inconvenience.VERONICA R.
Everything was good. Thank you.Thi V.
Cameron provided an excellent customer experience. I highly recommend using them.CHARLES L.
The inside of the uhaul had not been cleaned.Victoria O.