Leslie was very helpful on the phone when I accidentally left a personal item in the front and had to return. She also called to ensure I had my rented dolly when I arrived as well and was thorough and lovely in communication. She was a fantastic representative! Cons: The truck was not where the app said so I had to search for a while, and the photos were off. This might be an issue with the app howeverNicolle S.
Trailer Rental & Towing in Bedford Stuyvesant, NY at N&B Auto Care Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Bedford Stuyvesant, NY 11216
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam - dim : fermé
One-Way and In-Town Local Rentals in Bedford Stuyvesant, NY 11216
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
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Your valuable feedback will help us serve you better.
I was very pleased with the service from this location. All parties were helpful with my rental, but Leslie especially made the process pleasant and efficient. Thank you!ALEXANDERANDRE A.
Staff, especially Leslie, was communicative and professional. I had no issues getting the equipment or returning it. Great experience!CONOR D.
The person who made this a good experience was LESLIE!!!! SHE IS AMAZING, KNOWS WHAT SHE'S DOING, AND MADE THIS THE BEST UHAUL EXPERIENCE I'VE EVER HAD! Please tell her THANK YOU!Sophia T.
DO NOT RENT FROM HERE!!! I had to wait 30 minutes to get the keys from the auto repair shop where 10 people were working yet no one could help me. When I finally checked in and got the keys, I had to walk 15 minutes to pick the truck up but they told me the wrong location where it was parked so I had to go back. I filled up the gas to the same place it was when I got it, and after sending pictures of the before and after amounts, they charged me for refilling which I am disputing. HORRIBLE CUSTOMER SERVICE- GO SOMEWHERE ELSE! DO NOT RENT FROM HERE!!!BRITTONC L.
Leslie was amazing and straightforward!Terri M.
I was sent to walk 2 miles to find the u-haul because no employees knew where it was. The van was left with little to no gas and the cars computer system was all messed up. It kept beeping saying the cars door was ajar but it isn't. Then when brought back I was told to park the car and label the key with where I parked but I saw the office employees working when I arrived so I parked the car and handed them the keys and then was told that â€œI have to move the van cause it will get a ticket the next day where I parked itâ€. I said okay then where do you want me to park it the man then replied by saying â€œsomewhere where it won't get a ticketâ€ why is it my responsibility to move and park this rental truck when I am just a customer returning it? Fast forward to the next day I get a call from the shop telling me I drove 100 miles which is not true I drove 42 and that I left the gas tank below where it should be (I filled the tank up half way before returning, keep in mind the tank was below half when I was given the vehicle). I went to this location out of convenience to how close it is to my home but I could have never imagined it would have been as disastrous of an experience. This place should not be a U-Haul rental site what so ever and needs to be taken away. Complete waste of my money and time.ALIXJOSEPH ERIC F.
Very kind, helpful and efficientELIZABETHS M.
Very unprofessional, slow and inexperienced staff taking care of the U-Haul rental.MONETTA M.
Very unorganized location. Waited 45 mins to get a truck because they couldn't find the guy with all the keys and for some reason couldn't call him. Wouldn't go back.NICOLAS A.
The process was very easy and the employees helpful.NINAS D.
Leslie went above and beyond for me and my friend! Made my moving experience excellent!TYRA N.
The customer service was horrible at this location. A service that should have taken 15-20 minutes took about an hour. The agent helped and told us the truck should be to the LEFT of the shop and we checked every truck for the next three blocks. When none of the trucks worked, we then decided to check all the vans because on the contact it says it is a 10ft van (little confusing when I ordered a 10 ft truck) After that failed, we went back to the agent and told him we couldn't find it. He told us that somebody would bring it up to us. He then left the shop took a RIGHT and slowly walked another three blocks from the shop. As we watched him he came slowly walking back and told us that is was three blocks down that way (what happened to somebody bringing it up to us) It literally took about 40 minutes finding the truck. Horrible service from this location!!!! Also we found a parking ticket in the truck which caused issues at the drop off location.Alexander S.
Starting the car with the low tire pressure notification made me very paranoid the whole trip. Other than that, everything was great.Aris K.
Leslie was WONDERFUL to work with, Morning humor is Always a PLUS! Informative, and Responsive. KEEP UP THE GOOD WORK!!!!!!!!!!Sherell C.
Excellent customer service .Anita W.
vehicle was not cleaned. cabin had trash, discarded masks, and parking tickets in door pockets, in cupholders, and on floor.JEREMIAHM B.
Super nice customer rep very helpful. Highly recommend speaking to her.JAMIE E.
Leslie was an angel and I am so grateful for her support throughout this process! I would definitely use this UHAUL location again.GABRIELAANGELA M.
Add fluid to the windshields wiper tank. Also pass a wet towel on the dash board to pick up the dust and a small vacuum in the front floors to pick up the little dust inside. But other than that excellent pick up truck. ***** 5 STARS ðŸ’•ðŸššMICHELLE S.
All goodherbert J.
To Whom it May Concern, We had a problem getting the phone instructions to work to obtain the code to get the key to the truck. thankfully, a gentleman came and saved the day and helped us get on our way. Wasn't expecting to $50 charge for insurance. I thought it was much cheaper.EDDIE P.
Customer service was very helpful and pleasant . 5 StarsAnita W.
I've used this location a number of times. Leslie is always very helpful. The first time or two, it was a bit confusing since it shares the space with the Auto Shop, but once I got the hang of it, I've had a great experience every time. There's always equipment available, and they've always been flexible and accommodating if something comes up and I need to add time. The employees have also been helpful about checking in and out, when I can't get the app to work. Would definitely recommend.Michael L.
Lesley is an Angel!!! She makes everything to go smooth and perfectly !Vince I.