Relocate to a more secure neighborhood. The drop off location was more like an alley, dilapidated houses, etc… Horrible location‼️
SYLVESTER T
Good Look Custom Design LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Bessemer, AL 35020
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,0 - Cote moyenne des clients
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I called them before returning my rental and they told me to drop the equipment at any other location as their computers were down.
SANQUANETTA HMy experience with U-Haul was very poor. When I went to pick up the truck, the key was not where it said it was. I called customer service and it took us 45 minutes to find the key. Then, I opened the back of the truck and my moving pads that I rented were not there. We had to use our bath towels as pads for our move. Lastly, the cab was very dirty and covered in ants. I had them crawling up my legs as I was driving. I am very dissatisfied with my rental experience.
John FI left your car on the same day in the evening in your parking lot where there are video surveillance cameras and also in your cars are GPS, but you did not check when I returned your car and added me two extra days and took my money for it! Also the contract was for a 15' Truck in Tuscaloosa but you said at the last minute that there would only be a 26' Truck in a different city ! Also you said there would be a discount but there was no discount and you charged me for two more days which did not exist !
Iryna LI’m extremely dissatisfied with my experience with U-Haul. I was told I was getting a 20ft truck and had to settle for a 15 on my arrival date. I have also been over charged for mileage and gas. This is unacceptable and makes it hard to ever use U-Haul again.
Damon J