There were a lot of roaches inside the U-haul truck.
Nelson Leung
Farr Hardware
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Bessemer, AL 35020
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Our original reservation was not available when we got to the place to pick it up. We wasted 45 minutes trying to find where we could pickup a different truck since we had a reservation. We were late meeting our movers because of the truck issues. When we returned the truck, they tried to charge us for cleaning of the passenger side floorboards. We were not told at pick to inspect the truck and take pictures. Only 1 person was in the truck the entire time we had it and we didn't even open the passenger side door. The manager at the drop off store told us he would clean it for us, still implying that we didn't do what we were supposed to do. We were also charged and extra amount for going over mileage but we were never told there was mileage limit. This was the worst experience we have ever had with Uhaul. I'm not sure if we will be using Uhaul in the future as there are other companies that we can use. We are very disappointed with the entire experience this time.
Haley SteinwedelWhen I arrived to get the truck it was no gas in the truck, so I went back in to let them know and the guy said that he knew it was no gas in the truck. I told him that I would bring it back the same way I got it and he said ok. After I returned the truck the guy said he couldn't find my name in the system to give me a receipt. He said he will email me when he finds my reservation. After I got the email it was showing gas charges. I have not received this type of experience and it's awful. The guy lied and said he had pictures and he was not there when I got the truck. I think this is how they do their customers and this is WRONG.
Darrel YeldellTire pressures were off when I checked them but I corrected the tire pressure once I had the trailer. U-Haul was easy to work with when I needed to turn the trailer in late the next day and didn't even charge me another day which was very nice. I will rent from U-Haul again.
Christopher VaughnWe were charged before we found out the trailer didn't fit, then it was 2weeks of calling UHaul to get re imbursed.
William Muganzo