Mike was extremely nice and attentive. Helped me complete my check in and rental. He was near by as I needed a truck last minute and he made it happen.
Timothy M
Mayhue Properties LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Boones Mill, VA 24065
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Owner: Very kind and friendly to talk to. Location: geographically safer than some of the others I’ve been to, as long as you’re a trump person (it’s not this company’s fault though; it’s just where they’re located). My biggest concern about this/thing to tell people is that it is not well-lit, so when you’re trying to take photos to return the van, you have to be extra careful. I fell and got scraped up returning the rental at night, because the tow U-Haul hitches are lying in the grass and I couldn’t see them. Directions: not the greatest, but, I attribute this to the U-Haul app itself, NOT to the location or the owner. The app said to pick up the U-Haul on the street closest to subway, at the stop sign. A person randomly saw me circling the property and told me to check the mercantile, where I DID find an informative sign on door. When I called the number, I was met with a very kind and helpful human who told me which truck to look for, where the keys were, and where. The U-Haul app and website has been nothing but trouble this entire week, and I will NEVER use U-Haul again. Sorry, but when you’re driving someone else’s property, I need more consistent support to be able to take care of another person’s property. I somehow ended up with furniture pads that I didn’t order/use because somehow they got added to my cart. I couldn’t see a place to take them off my order. At one point this week, I WAS trying to add supplies (a mattress cover, furniture pad, cup kit, tv covers, etc ) to my cart on the website, but it kept glitching, and not saving, so I didn’t think anything actually got added. I don’t ever remember adding these to the order when I ordered the truck on the website. Then when I was trying to pick up the van, it froze and never reloaded. I never was able to finish the entire pick-up process because the app had already rented the truck to me and closed the intake process so I couldn’t go back. So I have no idea if I missed things. I know I never got to any of the details about gas/picking or returning the truck and keys, etc. Then when I was trying to return the truck, I fell because I couldn’t see the hitches on the group, and THAT triggered the app to freeze, so I never fully got to finish that, either. I tried talking to support on the app and website at least twice this week, but it looks like an unmanned chat site because I never got a reply.
Stephanie SGreat service
Torstein MNo identification on the building that indicated a U-Haul drop-off.
Camille DI live in the area and the location was perfect and easy to find.. doing the mobile check out/ in was very convenient.. Would be great to have more variety of sizes of vehicles available.. Very pleased with the service!!!
Andy H