Continuar asà de eficientes.
Yunier V.
Gravely of Bradenton
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Bradenton, FL 34203
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Honesty! I was told after my travel too my new location .I was able too drop off my u haul? At my nearest location .that was a lie I had too pay again too drop the trailer off not return too were I picked up the trailer.that was discussed upon rental and was assured that I could drop your equipment at my nearest location total inconvenience while moving
Ricky S.Do not rent from 10180 Internet Place Bradenton, FL. They did not have the truck I rented on line more than three weeks prior. When I arrived, they first stated that a customer had not returned the truck. Later in a conversation with a corporate rep, I overheard the local uhaul rep say they were not even expecting to have the 10 foot at their location. The local rep seemed like I was inconveniencing her ! She couldn't care less if I had a truck or not. After about 20 minutes she offered me a van for a local move at another location. My original reservation was for a one way trip to North Carolina. Fortunately, the other location (Gravely), had the equipment I needed. They were 20 minutes away, but couldn't have been more helpful. Overall, the start of my move was delayed by more than two hours. Uhaul is supposed to contact you the day before your reservation to confirm the rental, location, etc. This never happened. So in hindsight I shouldn't have been surprised that the equipment was not available at the 10180 Internet place location when I arrived. I called the uhaul 800 “customer service†number to tell them about my experience. They argued with me that I did receive an email about the equipment not being available. I asked them the date of the email and they responded it was the pickup date. I then asked them what time it was sent and they said 9:20 am. So while I was standing in front of and talking to the local uhaul rep, she sent me an email telling me the equipment wasn't available. CYA or just incompetent ? Finally, the CS rep offered me a $50 credit for my inconvenience. They call it a Reservation Guarantee, which basically says if uhaul does not have your equipment at the location you chose at the time you chose they will give you a $50 credit. I don't know who they think will be satisfied with $50. I certainly was not and refused it. They say it holds themselves accountable. $50 is not accountability, 50 % of the contracted amount would be accountability ! $50 is go away money and don't bother us. Most people who rent a moving truck are making life changing decisions and $50 is nowhere near enough compensation when those plans are disrupted. You have been forewarned, DO NOT RENT FROM UHAUL !!!!!!!!!!!!!!!!!!!!!!!
William K.The lady's there we're very nice and So helpful
TERISA H.Not a smooth drop-off process
David H.