Did not enjoy the self serve system as there were too many issues and we had to get help multiple times. Added about an hour to our trip just trying to figure out how to get the rental and return it. If everything had gone well I would feel otherwise but that was not my experience. The truck was also not well kept. It doesn't seem it gets cleaned in between customer use. Will never use this service again.
Johanne E
Midgard Self Storage Lena Rd LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Bradenton, FL 34211
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- 4,0 - Cote moyenne des clients
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Not having an actual person to speak with is terrible. I will not deal with any company that goes with a virtual business. Very disappointed with virtual.
Phil Rgetting the key out of the rusted box is almost impossible.
michael sIt was difficult to find the key box. The key box is located on a light pole. When I was picking up and dropping off, there was a large UHaul truck parked in front of the light pole with the key boxes so, it was not visible when leaving the building.
Kama GThe self check in procedure was tedious. The wait time to be approved was too long. It must've been about 15 minutes waiting for the approval on my phone. it should've been under five minutes. The concept of the phone check-in is fantastic. It should be sped up.
THEODORE P