The pick up process was terrible. The app wasn't working correctly and I couldn't check in. I called customer service and they had a 30min wait time to be helped. Once I finally got through that process and got the code to the lock box, it ended up being the wrong key for the truck as it didn't fit. It then took us even longer to figure out that process as well. Overall, not a good experience and it put us way behind.
Sandra Beltran
Paradigm Automotive
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Brainerd, MN 56401
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
You don’t have o do anything the customer service I get every time is awesome they make me feel like I am part of them actually I called this time almost close time and the gentleman took my call with patience and waited for me
Juan AlemanStaff was professional and attentive.
Lisa NewellThe key left for me was the wrong truck I also had no dolly I paid for. I would like a refund of that if possible
Kayla AndersonNo problems, every thing went well.
brian alt