I booked online a motorcycle trailer. One was not available. I was told by Uhaul that a larger substitute was available at the same price as what I originally ordered. I performed the check in process online. When I arrived to pick up my trailer, I had to provide the same check info again. Another thing was that I was not charged with I was quoted. It was more then I agreed. I had to call Uhaul to correct. Because I was not local to the area where I was picking up, I was asked for another form of ID, which I didn't have with me. After much bickering with the rep at the pick up location, I was allowed to pick up the trailer. The trailer that I was assigned was dirty with tree branches and leaves. I will never text another other from U haul. It was the most unprofessional experience I have come across!
Jesse E
Bushnell Discount Liquor
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Bushnell, IL 61422
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Open on Sunday is a major reason I used this location
Wayne HThe gentlemen at the counter didnt know how to set us up for the rental, so he called someone else, and wanted to use his personal phone to take a picture of my ID, never mentioning that we could do it online. Never mentioned the hourly rental, said it was only for the entire day. They tried to be courtious, but it was overall a shady experience.
Aaron V