The young girl working the desk was really doing her best, but she was clearly not trained. She showed up 20 minutes late to my reservation, so I had to call the head office to find out how to pick up the truck. She was on the phone with her manager the whole time, indicating the lack of training, and the location lacked two of the things I paid for: a dolly and moving mats. In addition, it took over an hour to pick up my U Haul, on top of the extra 20min it took to even get into the store. I had an appointment at 1045 that I was 45 minutes late for, due to the lack of punctuality. The manager here should really take his job more seriously.
Isaiah A
C Plus Convenience Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Calgary, AB T2C2E6
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- 3,0 - Cote moyenne des clients
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The vehicle requires total and proper maintenance. At a speed of 70km/hr, the vehicle was very wobbly and vibrating, tyres were shaking as if the would come apart. However, the customer service at the location was brilliant but I wouldn't recommend this location because the van was a total disaster and dirty.
Cynthia BThere is no drop off available after working hours even though they have a key drop off box. I am not sure why I can't as I could use the online drop off option and they said that that option is not available. I can only drop off while the shop is open.
Akhil SNo windshield wiper fluid. Dirty.
vittachi mI had no issues with pick up and drop off using this location. I would use again and recommend. I liked that the parking lot was the back of the Glenmore Inn, I felt safe leaving my car there for the night.
Laurie S